synchro-not-synchro in Vertical calendar
-
In the app’s calendar, I don’t see any synchronized activities. It looks like I haven’t done anything in previous years. However, in my profile, I seem to have kilometers and activities from the last few years. How do I synchronize this?
I am only referring to historical activities. Everything new updates without any problem.
-
@Krzysztof-Borkowski Sign out of the app and sign back in.
-
@Brad_Olwin I tried this, but it doesn’t work. In the calendar, I only have activities synced from the new watch, and not from the cloud
-
@Krzysztof-Borkowski
Did you double checked that you are connecting to the correct account?
Out of curiosity, your past activities are also from Suunto watches?
Last tip : are you able to see those past activities in Sportstracker website (same credentials as your suunto account and it is expected to display all your history as well)SSU (retired), SV1, SV2
Wife : S9PP
SA: Always the latest beta :)
Android + Galaxy S205G -
i believe i have only one account, and use(d) only Suunto watches. this is my 3rd one.
holy… nope. when i logged to sportstracker i can see only stuff from 2019 and earlier and current data (i mean data registered by the current watch)
any chance to restore lost stuff?
-
We have a breakthrough in the case, and, as usual, I’m the only one to blame. The long and short of it is: I found an old phone, and it turns out that somehow the data was not synced to the cloud. Everything I need is on that phone. Now I’m panicking a little bit about how to proceed without messing anything up. Currently, I have my new phone paired with my watch
-
@Krzysztof-Borkowski
Do not disconnect that old phone Suuntoapp from your account. And try to refresh the home page (swipe down the whole screen).
Which app version is it?
I am not super sure what to do (or not to do)
I would personally first : update the app to latest version, and see if sync to cloud is appearing.
If not, if would probably pair a Suunto watch to it, sync the watch a’d see.
@Brad_Olwin ? @Dimitrios-Kanellopoulos?
-
@Mff73 was tryin that all, but failed.
I once said yes - I have one account. I never consciously assumed another. However, I must admit that I found an old phone where I have “lost” data and I see a different username there. How? I don’t know.
So now, yes, I have one phone that shows me data from several years, and which does not want to sync from the cloud on a new phone. I don’t see them on the app. The new phone only drops “new” data plus some prehistoric data from 2019. I don’t see the point in it, but I’d love to somehow import the data I see on my old phone. When I paired my watch with the old app, it took data from the watch without any problem. But when I go back to my new phone with my watch, all I see is this new thing.
Applications are updated. But there are actually two usernames, and worse, in the old app, I have a different email address that no longer exists.
Maybe the change in username happened when the email was changed?
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login