Live location S+ app

Dimitrios Kanellopoulos

When using the live app I also sometimes loose belt and other sensor connections.

I reported this to the team fyi and sent logs.

Antoine

Again congratulations for this new feature. Very good work !
I was at the Val d’Aran trail race this weekend. I saw that Suunto was advertising on a sign this new fearure LiveTracking.
So my quesions: ultimately, shouldn’t the “fair price” be covered by Suunto? It has been probably already discussed ?
And why not integrate your development into the Suunto app in order to have juste one application ? Perhaps is it already foreseen ?
Besides, it would be simpler to communalize certain things like mapping, routes, etc…

Filipe A.

Hi, I’ve a Race and while I can connect the live tracking app and get it up and running on the watch and mobile side it happens that I’m never able to track positions… I always get a “Device ID not found” when trying to use it. Any ideas? I’ve tried to reset the watch, and install/reinstall all android apps. I’m using an Oneplus Nord 4 with android 15.

I’ve also noticed that when Live tracking is on the media controls stop working as if those two were not compatible. Any clues?

GiPFELKiND

@Filipe-A. I will answer your question little later. Moment

GiPFELKiND

@Filipe-A. I made a little video Session for you, how it works everytime in my Phone (Android and Suunto Race).

First Video: Start your Suunto Race Watch, your Training Mode and activate in Suunto+ in your Watch the "Live Location Service)
lv_0_20250711203455.mp4

Second Video: after this Open the Live Trail App at your phone and activate the “SERVICE” button
Screenrecorder-2025-07-11-20-14-19-816.mp4

Third Video: Start your Workout
lv_0_20250711203544.mp4

Last Video: now you can share in the Live Trail App the side with your Live Tracking to Friends or Family.
Screenrecorder-2025-07-11-20-15-17-835.mp4

Hope this helps you

GiPFELKiND

@Nikolai-Simonov hey. First of all a very great App ️thanks so much for this. I can activate all like descriped above. But in next workouts when i will deactivate the button “live tracking” in the Suunto+ section IN THE WATCH cause i dont need it in a other workout my watch complete crash and goes in a safe state. 4 times now… Did your App from suunto+ store only work with newer Firmware than 2.37.48? I have this Version cause thats the only one who counts the swim distance in Pool. All newer Firmware is terrible in correct counting pool swim distance.

Does anybody have the same issue?

Tieutieu

@GiPFELKiND you’re using an old fw…I know you downgrade…but even some measurements may not
be as good as you want in latest fw, every release is correcting bugs, issues…
I’ve been using live location app several time and
Absolutly no issue with the app, the watch.

GiPFELKiND

@Tieutieu perhaps i should give the new Firmware a chance

Miroslava

@GiPFELKiND The latest update calculates the pool lengths completely accurately and perfectly, I swim breaststroke

Tieutieu

@GiPFELKiND said in Live location S+ app:

@Tieutieu perhaps i should give the new Firmware a chance

I think you should. Also, consider that with OTA updates, you’re probably among a very very few number people who have downgraded. I beg it’s under 0,01% of users.
If I was a dev myself I would not try to test all old versions of my app but be sure that it works on every latest release.

GiPFELKiND

@Miroslava wow thanks for your reply. Okay i think i give them a chance

Miroslava

@GiPFELKiND yes try it. I was frustreted too. But now i test in 15m pool several times and really all lenghs is good

GiPFELKiND

@Miroslava okay. Hope it works

Filipe A.

@GiPFELKiND thank you for all the effort.

That’s exactly what I’ve been trying. The only difference is that in the last step, when I try to “track” the app (and portal,) shows “device not found”…

Filipe A.

@GiPFELKiND update. I’ve tried again and now it is working! Other than that, media controls don’t work when using the live tracking. Without love tracking media controls work aside from the volume knob.