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    Live location S+ app

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • EgikaE Offline
      Egika Platinum Member @halajos
      last edited by

      @halajos I would really like to see a real world comparison in phone battery effect under comparable situations. Maybe someone can test.

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - Titanium Courtney
      Run Lime

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      • MiroslavaM Offline
        Miroslava @Nikolai Simonov
        last edited by

        @Nikolai-Simonov So either I’m stupid or it doesn’t work 😄 I went for a run yesterday, I set everything up, just like you sent me in the instructions, I’m attaching a photo. It registered the position but nothing happened, no movement, no data, nothing.1000016250.jpg 1000016252.png Today I went out to the street to try walking to work. I’m not exaggerating but I had to press the button 10 times because the device was not found. On the 11th attempt it connected, I say ok I sent my location to my friend, let her follow me, I even tried an SOS SMS, all this is ok I send a photo of the walk 1000016259.png
        but I have basically three questions

        1. why do I have to press the button on the watch 10 times before the device finds it? Is it a problem with android or what?
        2. it didn’t show my heart rate, only my movement speed
        3. every minute I got a notification on my phone that the watch was connected (can I turn it off somehow? this was very annoying). During a walk that lasted 2.5km, I got those notifications about 15 times.
          I have no idea what I’m doing wrong
        Nikolai SimonovN 1 Reply Last reply Reply Quote 0
        • Nikolai SimonovN Offline
          Nikolai Simonov @Miroslava
          last edited by

          @Miroslava
          Thanks for trying it out and for the detailed message!

          • What button are you pressing 10 times?

          • To see heart rate in the tracking view, make sure the “Additional metrics” option is enabled in the app settings.
            Media Pack Settings.png

          • Repeated “watch connected” notifications
            Those shouldn’t appear constantly. That sounds like an issue possibly a phone-specific behavior. Could you let me know what phone model and Android version you’re using?

          Suunto Race
          Suunto Wings
          Suunto 9Baro

          TieutieuT MiroslavaM Francesco PaganoF 3 Replies Last reply Reply Quote 1
          • TieutieuT Offline
            Tieutieu Platinum Member @Nikolai Simonov
            last edited by

            @Nikolai-Simonov Thanks. I just edited my test report to specify that sending metrics was off and that i had continious gnss ON.
            I’ll test again with notifications off, gnss off and additional metrics on

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
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            • MiroslavaM Offline
              Miroslava @Nikolai Simonov
              last edited by

              @Nikolai-Simonov

              1. hod.jpg 1. I pressed the top button 10 times today until it connected
                1. I already understood that it’s in the settings 🙂
              2. Motorola edge neo 30 i think android 14
                tommorow i go run and try it again
              1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Is the web made with react ?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                • Francesco PaganoF Offline
                  Francesco Pagano Silver Members Bronze Member @Nikolai Simonov
                  last edited by

                  @Nikolai-Simonov said in Live location S+ app:

                  Repeated “watch connected” notifications

                  I can confirm on Android 14 I see repeated notifications “watch connected / watch disconnected”, every 30 seconds or so

                  S9PP
                  S5

                  MiroslavaM 1 Reply Last reply Reply Quote 1
                  • MiroslavaM Offline
                    Miroslava @Francesco Pagano
                    last edited by

                    @Francesco-Pagano exactly as me

                    Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                    • Nikolai SimonovN Offline
                      Nikolai Simonov @Miroslava
                      last edited by

                      Hi @Miroslava @Francesco-Pagano
                      Thanks a lot for helping test and report this!

                      I was able to reproduce the issue — on some devices, it looks like there’s a conflict with the Suunto App (SA). Roughly once per minute, SA causes the disconnection between Live.t and the S+ app on watch and that’s why you’re seeing repeated connection notifications.

                      I still need a bit of time to fully investigate what’s going on, but in the meantime:

                      Good news:
                      The SuuntoPlus app handles reconnection correctly, so even with these interruptions, tracking should continue to work well.

                      Temporary workaround:
                      You can mute notifications from the Live.t app in your phone’s system settings. That should make it less annoying until the fix is ready.

                      I’ll publish a small hotfix soon to make the connection notification silent by default.

                      Thanks again for your help in tracking down this weird bug really appreciate it!

                      Suunto Race
                      Suunto Wings
                      Suunto 9Baro

                      MiroslavaM 2 Replies Last reply Reply Quote 4
                      • Nikolai SimonovN Offline
                        Nikolai Simonov @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos nope, it’s svelte

                        Suunto Race
                        Suunto Wings
                        Suunto 9Baro

                        1 Reply Last reply Reply Quote 1
                        • MiroslavaM Offline
                          Miroslava @Nikolai Simonov
                          last edited by

                          @Nikolai-Simonov I’m super glad I helped you catch the mistakes, we’ll see how it goes after the fix, when I try it out 🙂

                          1 Reply Last reply Reply Quote 0
                          • Dušan KovićD Offline
                            Dušan Ković
                            last edited by

                            @Nikolai-Simonov Would adding different intervals between data pings be beneficial for mobile phone battery life? For example - 1min, 2min, 5min, 10min, 15min, 30min, 1 hour, etc. On a lot of activities you don’t need real-time (1sec pings) tracking

                            SR
                            SA latest beta
                            Polar Verity Sense
                            Pixel 6

                            1 Reply Last reply Reply Quote 2
                            • MiroslavaM Offline
                              Miroslava @Nikolai Simonov
                              last edited by

                              @Nikolai-Simonov 1000016277.png today run livetrack worked perfectly

                              1 Reply Last reply Reply Quote 1
                              • S Offline
                                SergioB
                                last edited by SergioB

                                Tested today with a 2h bike ride, with Suunto Race and Android 13 on a 3 years old Motorola smartphone.
                                Everything worked well!
                                Battery consumption on the smartphone was 7%
                                After stopping the activity and reopening Suunto App to look at the stats, I noticed the watch was unpaired (and I thought it had disconnected at the beginning of the activity because I didn’t receive any notification during my ride, despite founding them on the smartphone)

                                Btw for me the app is great!

                                Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                                Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                                Nikolai SimonovN 1 Reply Last reply Reply Quote 1
                                • Nikolai SimonovN Offline
                                  Nikolai Simonov @SergioB
                                  last edited by

                                  @Francesco-Pagano @Miroslava @SergioB

                                  I’ve investigated the issue that, when Suunto App (SA) is running, a Live.τ session on the watch may unexpectedly disconnect and immediately reconnect every 60-90 seconds. also the same issue if SA lost connection with watch.

                                  TL;DR: Unfortunately, this is a limitation we cannot fully solve from the Live.τ side alone.

                                  ⸻

                                  The root of the conflict (without diving deep into tech):

                                  • The watch can hold only one “live” Bluetooth link to the phone at a time.
                                  • When SA wakes up in the background to sync, the watch switches that link over to SA.
                                  • Live.τ also needs the same Bluetooth link to stream your track in real time. When SA grabs the link, Live.τ’s session is dropped.
                                  • This happens only on Android. On iOS, Suunto App is far more restricted in the background and doesn’t run a permanent service, so the conflict doesn’t appear.

                                  Together, these points explain the periodic disconnect/reconnect behavior you may see.

                                  In practice this shouldn’t break your recording: the S+ app on the watch reconnects in about a second—essentially one event-loop tick—so no data should be lost. Still, the reconnection is a little annoying and does cost a tiny bit of extra battery.

                                  ⸻

                                  How can we ease the conflict?

                                  Because Suunto App (SA) and Live.τ vie for the same Bluetooth connection, the real limitation lives inside the watch’s BLE firmware.

                                  • Temporarily stopping SA’s background service would prevent the clash, but Android doesn’t allow one app to shut down another; In addition I’ve not found any way to stop this service via SA UI, if somebody know how to do that, please let me know it could be a basic recommendation.
                                  • Disabling “Discovery” on the watch probably won’t help: SA already has a bonded connection to the watch, and during an active workout the watch generally doesn’t advertise itself anyway, so SA can still reclaim the link.
                                  • Ideally we could cooperate with SA e.g., send it an some kind intent that saying “Live.τ is taking the connection now; please pause sync”, however that would require close collaboration with Suunto’s app team.

                                  ⸻

                                  What we’ve done so far

                                  In the latest release, Live.τ now shows silent reconnection notifications so the pop-ups are less distracting. For now that’s all we can do. 🤷

                                  Suunto Race
                                  Suunto Wings
                                  Suunto 9Baro

                                  P AntoineA Francesco PaganoF 3 Replies Last reply Reply Quote 7
                                  • P Offline
                                    panadero @Nikolai Simonov
                                    last edited by

                                    Hi Folks!

                                    Are you was also super excited about this live location feature. How did you manage to install it?

                                    I tried to install it as usual. In the iPhone App shows as installed and loaded in my Suunto Race. However, it doesn’t show up in the SuuntoPlus menu when setting up the activity in the watch.

                                    Of course my watch is not connecting to the new live.T app.

                                    Tried to install/uninstall the LiveLocation (as well as other S+ apps) but doesn’t seem to solve the issue. Did a soft reset already.

                                    Did u experience something similar?

                                    Thx

                                    IMG-1716.png

                                    IMG-1717.jpg

                                    1 Reply Last reply Reply Quote 0
                                    • AntoineA Offline
                                      Antoine Bronze Member @Nikolai Simonov
                                      last edited by

                                      @Nikolai-Simonov said in Live location S+ app:

                                      @Francesco-Pagano @Miroslava @SergioB

                                      I’ve investigated the issue that, when Suunto App (SA) is running, a Live.τ session on the watch may unexpectedly disconnect and immediately reconnect every 60-90 seconds. also the same issue if SA lost connection with watch.

                                      TL;DR: Unfortunately, this is a limitation we cannot fully solve from the Live.τ side alone.

                                      ⸻

                                      The root of the conflict (without diving deep into tech):

                                      • The watch can hold only one “live” Bluetooth link to the phone at a time.
                                      • When SA wakes up in the background to sync, the watch switches that link over to SA.
                                      • Live.τ also needs the same Bluetooth link to stream your track in real time. When SA grabs the link, Live.τ’s session is dropped.
                                      • This happens only on Android. On iOS, Suunto App is far more restricted in the background and doesn’t run a permanent service, so the conflict doesn’t appear.

                                      Together, these points explain the periodic disconnect/reconnect behavior you may see.

                                      In practice this shouldn’t break your recording: the S+ app on the watch reconnects in about a second—essentially one event-loop tick—so no data should be lost. Still, the reconnection is a little annoying and does cost a tiny bit of extra battery.

                                      ⸻

                                      How can we ease the conflict?

                                      Because Suunto App (SA) and Live.τ vie for the same Bluetooth connection, the real limitation lives inside the watch’s BLE firmware.

                                      • Temporarily stopping SA’s background service would prevent the clash, but Android doesn’t allow one app to shut down another; In addition I’ve not found any way to stop this service via SA UI, if somebody know how to do that, please let me know it could be a basic recommendation.
                                      • Disabling “Discovery” on the watch probably won’t help: SA already has a bonded connection to the watch, and during an active workout the watch generally doesn’t advertise itself anyway, so SA can still reclaim the link.
                                      • Ideally we could cooperate with SA e.g., send it an some kind intent that saying “Live.τ is taking the connection now; please pause sync”, however that would require close collaboration with Suunto’s app team.

                                      ⸻

                                      What we’ve done so far

                                      In the latest release, Live.τ now shows silent reconnection notifications so the pop-ups are less distracting. For now that’s all we can do. 🤷

                                      Hello,
                                      Thanks !
                                      I am wondering if using a Bluetooth device (like a heart rate sensor) might increase disconnections.
                                      How do you update the app? Do we need to download it again? (Not yet available in playstore)

                                      Watch: Suunto vertical solar

                                      Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                                      • Francesco PaganoF Offline
                                        Francesco Pagano Silver Members Bronze Member @Nikolai Simonov
                                        last edited by

                                        @Nikolai-Simonov said in Live location S+ app:

                                        What we’ve done so far

                                        In the latest release, Live.τ now shows silent reconnection notifications

                                        @Nikolai-Simonov does it mean the app has been updated? I checked PlayStore and didn’t find a new version. After your previous post, I disabled app notifications from the system settings, and now I noticed that the app requires notifications permissions when I launch it, otherwise it won’t move to the home screen 🤔
                                        Thanks again for looking into this issue and for the details you’re providing

                                        1000009289.jpg

                                        S9PP
                                        S5

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                                        • S Offline
                                          safari
                                          last edited by

                                          Hello, the area in the image comes with the results of the training. What is the meaning of this SID code?
                                          IMG_4115.jpeg

                                          history:
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                                          Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            duffman19
                                            last edited by duffman19

                                            @Nikolai-Simonov I just used the app for an activity and none of my phone’s notifications came through to the watch. That is, I didn’t see any text or phone calls on the watch. When I stopped the activity, they all came through at once. Is this expected behavior or due to the update you mentioned above attempting to silence the live.t app notifications? Not receiving phone notifications would be less safe and convenient in my case.

                                            (Really appreciate your work, btw.)

                                            Edit: I’m on iOS

                                            Vertical Ti

                                            Nikolai SimonovN 1 Reply Last reply Reply Quote 0
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