Race S - SuuntoPlus stoped synced
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Hi!
Sorry if this is not the correct place to put this post.
I am having an issue with syncing my Suunto watch and Suunto Plus apps, guides, and watch faces. They were working fine, as I usually use Runna, and my workouts were syncing correctly. However, for the past two weeks, I haven’t been able to make any changes to anything in Suunto Plus that syncs with the watch. Every time I try to sync, it shows “Suunto Plus syncing” at the end, but nothing happens. I think this started since the last app update on the iPhone to version 2.46.0. One thing I observe is that when the phone shows “Suunto Plus syncing,” the blue mark that appears when syncing the app disappears from my watch. The activities are syncing perfectly.I have tried the following:
- Removing the app from the phone and reinstalling it.
- Disconnecting the watch from the app and Bluetooth, then reconnecting it.
- Restarting the phone and performing a soft reset on the watch.
- Deleting SuuntoPlus apps and watch faces from the app, then creating a new custom workout to try to wake up the sync…
I updated the watch to the latest software yesterday, and the app.
This is what appears in the Suunto Plus list: 0 /100
Thanks!
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In the end, I did a factory reset, which fixed the issue…
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