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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • D Offline
      Devis
      last edited by

      Hello,
      I have a Race S and just updated it to the latest firmware 2.39.44.
      It now seriously underestimates the swimming distance (or the pool laps) and it fails to recognize all swimming styles.

      Yesterday I swam 1000m (freestyle, backstroke and breaststroke) in a 25m pool, but the watch estimated a distance of only 800m.
      With the previous firmware, the watch was tracking the distance (or the pool laps) almost correctly, in my case it usually overestimated by about +7%.

      Yesterday it failed to recognize the backstroke (but this is less important to me).

      Thanks, kind regards.

      Devis

      nhojbN D 2 Replies Last reply Reply Quote 1
      • Olaf GottschalkO Offline
        Olaf Gottschalk Bronze Member @Brad_Olwin
        last edited by Olaf Gottschalk

        @Brad_Olwin sure, Brad! The problem is that if somebody wakes me up in the middle of the night for the second time, I tend to lose my temper easily. Would you be nice and gentle if somebody rings at your door in the middle of the night for no reason?

        You asked this in the other thread that you locked:
        No, I did not defer anything, or have any strange setting or whatsoever.
        The last two updates (December and now February) did the same thing: during my sleep and DND enabled just like every night, the screen turned up, bright and shiny and woke me up.

        It stated “There is a firmware update available. Install now?”

        I can assure you, if this is a known bug, no it’s not fixed.

        Btw: I reported this in December as well…

        Brad_OlwinB 1 Reply Last reply Reply Quote 1
        • nhojbN Offline
          nhojb @Devis
          last edited by

          @Devis exactly the same for me. Distance accuracy was previously very good. Now it is underestimating my swim distance by 20% or so, making it pretty much useless 😕

          1 Reply Last reply Reply Quote 0
          • Jussi VaihiaJ Offline
            Jussi Vaihia
            last edited by

            Sleep tracking broke on Race after update. On the night of the auto-update no sleep recorded, then on following nights it records me falling asleep at 04ish losing half of my sleep.

            GiPFELKiNDG 1 Reply Last reply Reply Quote 1
            • GiPFELKiNDG Offline
              GiPFELKiND Silver Members @Jussi Vaihia
              last edited by GiPFELKiND

              @Jussi-Vaihia oh nooooooo again? Sorry to hear this bad thing. Make a downgrade to previous Firmware and NEVER update it again 😊

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              1 Reply Last reply Reply Quote -9
              • R Offline
                racsox
                last edited by

                Another one here with problems with sleep tracking with a Race.
                In my case, I installed the update on Tuesday and until tonight (Thursday to Friday) it was working correctly.

                We will have to go back to 2 previous versions, again.

                GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                • GiPFELKiNDG Offline
                  GiPFELKiND Silver Members @racsox
                  last edited by

                  @racsox time to Stay goodbeye 😅😅😅

                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                  1 Reply Last reply Reply Quote -8
                  • nhojbN Offline
                    nhojb
                    last edited by

                    Another data point on pool distance accuracy with the 2.39.44 update:

                    Today I swam breast-stroke for 1240m in a 20m pool. The Race S tracked this as only 680m - so very, very inaccurate. Previously it was more or less spot on.

                    1 Reply Last reply Reply Quote 0
                    • Ars VitaeA Offline
                      Ars Vitae Bronze Member
                      last edited by

                      Also, I report no significant change in terms of the measuring accuracy in swimming. Since for the past 2 years (and judging by the comments before that as well) none of the updates have tried to solve this problem I have accepted the errors (style recognition, distance confusion) and apply the corrections myself after training.
                      Reading now the reported bugs in the context of the new update, which should solve the problem of measuring distance in pool swimming, I checked the results from today’s workout and confirm that the watch (SV) still makes errors in recognizing styles, there was one mistake in counting the distance and completely fails to recognize the exercises for butterfly style and leg exercises.

                      1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @Olaf Gottschalk
                        last edited by

                        @Olaf-Gottschalk next time this happens send logs and PM me with time and date logs sent plus the email you use for SA. Has not happened to me in a long time. Auto -DND prevents the watch from buzzing and waking me up.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        Olaf GottschalkO 1 Reply Last reply Reply Quote 1
                        • thanasisT Offline
                          thanasis Bronze Member
                          last edited by

                          My observations of the firmware

                          -WiFi issue sold
                          -synching weather is better
                          -no oHR so far (didn’t have before either)
                          But

                          I have seen increased battery drainage… it’s quite a lot now with overnight losing over3% and 8% on idle days

                          Unfortunately …

                          thanasisT 1 Reply Last reply Reply Quote 1
                          • K Offline
                            Kaiphi
                            last edited by

                            I’ve been watching the clock for several days now and I’ve noticed two points. I have the vertical and never had any problems with an update before. The battery consumption has gone up. Not as high as others reported in the old updates, but 3-10% per activity or per night.
                            The heart rate measurement takes longer to display a value when I click on the widget and is usually too high. But then it quickly goes down to the correct value. As if it has a mismeasurement and has to adapt first. It’s not bad but will probably downgrade

                            Suunto 9 Peak Pro
                            Suunto Vertical Titanium Solar

                            1 Reply Last reply Reply Quote 0
                            • thanasisT Offline
                              thanasis Bronze Member @thanasis
                              last edited by

                              @thanasis said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                              My observations of the firmware

                              -WiFi issue sold
                              -synching weather is better
                              -no oHR so far (didn’t have before either)
                              But

                              I have seen increased battery drainage… it’s quite a lot now with overnight losing over3% and 8% on idle days

                              Unfortunately …

                              Rebooted and testing . It seems as high as when the battery issues were reported … it’s actually quite bad as it stands

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @thanasis
                                last edited by

                                @thanasis after a FW update you should wait for a complete discharge charge before any meaningful complain 😉.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                Ars VitaeA 1 Reply Last reply Reply Quote 2
                                • Arju AmbinA Offline
                                  Arju Ambin Silver Members
                                  last edited by Arju Ambin

                                  A friendly reminder regarding battery life, check out the first question in this FAQ: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

                                  So basically don’t judge the battery life directly after the update.

                                  Suunto Race

                                  thanasisT 1 Reply Last reply Reply Quote 1
                                  • thanasisT Offline
                                    thanasis Bronze Member @Arju Ambin
                                    last edited by thanasis

                                    @Arju-Ambin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                    A friendly reminder regarding battery life, check out the first question in this FAQ: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

                                    So basically don’t judge the battery life directly after the update.
                                    @Mff73

                                    Well … the previous time it was suggested as such and turned out to be a firmware issue … so waiting for a battery deplete before mentioning it and going through a similar circle of events seems a bit off at least .

                                    Mff73M Arju AmbinA 2 Replies Last reply Reply Quote 0
                                    • Mff73M Offline
                                      Mff73 @thanasis
                                      last edited by

                                      @thanasis
                                      You do what you want, you can mention a potential issue, and it will be considered as potential due to the fact that it is mentioned right after FW update.
                                      So basically, useless except posting.
                                      Just my feeling, there are so many buzz nowadays in this forum, maybe worth waiting little bit more for reasonable proof before.

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 4
                                      • Ars VitaeA Offline
                                        Ars Vitae Bronze Member @Mff73
                                        last edited by

                                        @Mff73 In my case, the complete discharge of the watch never mattered, it did not affect the the battery performance. The only thing that affected it was restarting the watch.

                                        1 Reply Last reply Reply Quote 1
                                        • TieutieuT Online
                                          Tieutieu Platinum Member
                                          last edited by

                                          Don’t forget that battery life is directly related to settings.
                                          Backlight, notifcations…

                                          For me update went very well on both my SV and SRs ; no particular issues.
                                          (Battery life seems even slightly better on my SRs since update.)

                                          But, that’s with my settings :

                                          • mainbacklight off
                                          • no vibrations, button tonalities off, alarm “both”
                                          • backlight to low
                                          • raise to wake low
                                          • notifications off
                                          • 24h OHR on, sleep tracking ON, HRV tracking ON

                                          I only had wifi issue, it’s corrected. I had no OHR issues, it still works fine on both.

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          1 Reply Last reply Reply Quote 0
                                          • Arju AmbinA Offline
                                            Arju Ambin Silver Members @thanasis
                                            last edited by

                                            @thanasis said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                            @Arju-Ambin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                            A friendly reminder regarding battery life, check out the first question in this FAQ: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

                                            So basically don’t judge the battery life directly after the update.
                                            @Mff73

                                            Well … the previous time it was suggested as such and turned out to be a firmware issue … so waiting for a battery deplete before mentioning it and going through a similar circle of events seems a bit off at least .

                                            Well going on past experience prior to following the instructions in the FAQ might not give same results due to you not trying to give it one cycle this time around. If we were to try some kind of exclusion method then you’d have to go through some steps before concluding it’s the firmware. No one’s stopping you from jumping to conclusions but it makes life easier and your findings will be taken more serious if you have troubleshooted prior to posting. I’m not saying you’re wrong, I’m just saying time will tell and test what the FAQ says, I’m sure many others will also report if it turns out to be draining badly later on.

                                            Suunto Race

                                            thanasisT K 2 Replies Last reply Reply Quote 1
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