Issue with lost custom sport mode after any firmware update (any workaround?)
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This is happening on both my Vertical and Race S. It is not specific to a particular update. Searching through this forum I see that it happens with other watches as well for at least the last 5 years. Clearly though it is not impacting everyone, or I would have expected it to be corrected already.
My setup is typically 6 custom sport modes (Running, Cycling, Trail Running, Hiking, Walking, Kayaking). All standard sport modes removed. Almost after every update I will lose 1 of the 6. It is not always the same sport mode though.
So while waiting for a suunto fix, I’m trying to determine a workaround/pattern.
For example, if I just leave it at 5 does it go down to 4 (then 3, etc.) or does it just remove 1 once and if I leave it alone from there, I’m good. Also wondering if it is the least used activity at time of update that gets deleted.
So a workaround might be to create a 7th sport mode and make sure it is the least used. At least this is what I am trying for now (for next update).
What setups do people have that are not having a problem? Also, those that do have this problem are you aware of a workaround?
Thanks
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@fritzbt2013 I have 4 or 5 custom sport modes. Typically, I do not lose any of them when updating. Fieldtesters get at least one update per week so lots of testing on this. Occasionally I will lose my custom sport modes but when they are lost all are lost. Your case seems somewhat unusual.
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@fritzbt2013 I have also noticed what you describe.
I usually have 4 custom sport modes (Running, Running Interval, Cycling, Hiking).
Once again after latest update, one of these custom sport modes has been deleted (I don’t remember which one).
I don’t know why, it doesn’t really bother me as it takes 2 minutes to set up a new custom sport mode but it would be nice if that issue doesn’t occur.
Right after latest update, I decided to delete all my custom sport modes and recreate them. I will see how it behaves after the next update and keep you posted.