Battery drain

WlodiPawel 87

UPDATE :
Ok, So i have been at the same spot as a week before with same person having SV i have SVTS. Watches unplugged on Friday 11am.
Saturday 5h hiking (i have rebooted watch after completing my training by holding top button for 15seconds.
Sunday aroud 4h hiking - watch also rebooted after training was done.
Battery at 82% for the moment which i guess is fine.
Last week battery was dying super fast after first walk but i did not bother to restart watch as i never knew it will be draining fast.
Uncle watch was also restarted and no issues since. ( last week both watches affected)
Looks like for the moment when going somewhere and have no charger is worth to consider to reboot watch after each training (it takes seconds but no need to be worry about the battery again)

iterumtenta

I noticed it works by simply power off and on.

Michaël POINTEAU

I am trying to be conservative in my comments usually but here, there is really something worrying.

I charged from 6 to 100 on the 12th of August.
Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

Michaël POINTEAU

@Michaël-POINTEAU said in Battery drain:

I am trying to be conservative in my comments usually but here, there is really something worrying.

I charged from 6 to 100 on the 12th of August.
Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

Not to mention the very fast discharge when doing nothing. Yesterday watch went down from 50+ to that 27 this morning really with a non logical discharge rate.

Mattg576

@Dimitrios-Kanellopoulos As both are suggested in this tread as the ‘cure’ do I need to let my Race completely discharge its battery or just get below 20% to recalibrate ?

colakovitz

Same here, battery drains too fast. Backlight is off all time. I have only heart rate, blood oxygen, sleep tracking and step counter activated.

Michaël POINTEAU

@Michaël-POINTEAU said in Battery drain:

@Michaël-POINTEAU said in Battery drain:

I am trying to be conservative in my comments usually but here, there is really something worrying.

I charged from 6 to 100 on the 12th of August.
Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

Not to mention the very fast discharge when doing nothing. Yesterday watch went down from 50+ to that 27 this morning really with a non logical discharge rate.

Suunto just requested that my watch is been sent for repair, apparently battery replacement

MeazzaS9

@Michaël-POINTEAU I think it’s a software problem with the latest update, not a battery problem… there are many of us in your situation

timecode

@Michaël-POINTEAU said in Battery drain:

Suunto just requested that my watch is been sent for repair, apparently battery replacement

I hope it helps, even though I don’t really understand how this is supposed to solve the problem. My watch is just sitting on the table and it’s dischargin quite fast. Before the update I had no issues. I put a few numbers down:

diogao13

@timecode, if you enable power saving this issue continues?

It is not a solution, but just another variable to help suunto to identify the problem.

surfboomerang

@diogao13 And to add another variable…

After the last update my watch went on for a solid 5 weeks including activity recording (both with and without GPS) and without sleep and 24/7HR

This weekend I charged the watch to 100%. The same morning I went for a 1hr run and the watch was still at 100%. It was very sunny that day.
The day after I went for a 1,5hr hike with maps and route enabled. After that, the battery dropped to 92%
Today, I was at work and the watch dropped 6% in approximately 6 hours while in watch mode.

So at this new rate, I’ll never reach the 5 weeks that I did before the last charge.

For testing purposes, I won’t reboot the watch and keep an eye on the battery level the upcoming days.

suuntastic

My S9P went today from 100 to 0. No activity and no hr tracking. Seems general problem with all watches. Maybe communication to SA. Maybe it is already solved. Did a soft reset.

… Was probably. Backlight set active.

Antoine Lancrenon

just got a drain issue, out of the blue…i lost > 12% in less then 12 hours, in watch mode and qnd night… after a medium run yesterday (1.30 hours), it drains even after activity, and during the night.

lost 2% during my run (normal)
lost 10% during the evening/night and morning… in watch mode and do not disturb.

I am confused how i have triggered the drainage, but still it happened. soft reset, and it stopped (hopefully)

I was 25% yesterday 4pm. I am 13% this morning.
i get to 25% in 10 days, I was pretty happy about results, until yesterday.
I really hope suunto got this bug drainage for next release. it is very annoying, and make the watch unreliable for a lot of us!

any news with the new firmware with extra logs?
when is the next release?

Antoine Lancrenon

@Antoine-Lancrenon I am 4% today… just did 1h bike in total. lost almost 9 in 24hrs. seems that the drainage continues even after soft reset.

make me think now, that iy may come the bluetooth and the activity on the phone that could inpact the watch!?

Really weird.

surfboomerang

@surfboomerang said in Battery drain:

After the last update my watch went on for a solid 5 weeks including activity recording (both with and without GPS) and without sleep and 24/7HR

This weekend I charged the watch to 100%. The same morning I went for a 1hr run and the watch was still at 100%. It was very sunny that day.
The day after I went for a 1,5hr hike with maps and route enabled. After that, the battery dropped to 92%
Today, I was at work and the watch dropped 6% in approximately 6 hours while in watch mode.

So at this new rate, I’ll never reach the 5 weeks that I did before the last charge.

For testing purposes, I won’t reboot the watch and keep an eye on the battery level the upcoming days.

Unfortunately I wasn’t able to train after this weekend so the watch has been in watch mode since my last post 3 days ago. Battery went down from 85% to 58%.

Ars Vitae

@Antoine-Lancrenon Experienced similar thing. I charged my SV after a week (so once a week as usual after last firmware update). 2 days normal, next 2 days of abnormal battery draining then 4 impressive days I really thought that watch returned to its glory. But no, 2 recent days again, battery was draining like crazy without activity. Have you already contacted support from your side?

@Ars-Vitae https://forum.suunto.com/post/150513 dev is working on this issue already for some time

(not sure why everybody keeps updating this thread with the same issue, over and over again… okay, the search in this forum sucks and the official confirmation of bugs too)

Todd Danielczyk

@twekkel I think it is good to get “a head count” of us that are affected by the rapid battery drain and under what circumstances. Also, by posting it tends to move it to the top of the forum which helps with visibility.

I was one of the ones that saw this early on in my own Vertical but also know the history of Suunto Dev Team getting things right so I am not panicked. It will get sorted out, but I still feel it is good to know who is being affected by this and under which circumstances.

Jugger

I have also issues with battery after latest firmware. I did drain battery empty on last sunday evening and shut down and started my watch. On monday after 24 hours I already lost 12% of battery. There was only 20 mins biking during that day. Daily HR and sleep detection is on 24/7.
I have weather, airpressure and compass watchface on.

I’m just waiting for new firmware. Not too big problem for me knowing that it will eventually be fixed.

wmichi

One more for the “head count”, I also have this problem. Sometimes battery drain seems normal and on other days it’s pretty bad. So far I have not seen any pattern. Maybe the new complications have something to do with it. Soft reset only solves the battery drain for a short period of time. Sooner or later it will be fixed with a firmware update.