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    Broken altitude sensor?

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Tami999T Offline
      Tami999 Silver Members
      last edited by

      Hey.
      Today after workout I cleaned Vertical with mild brush and just normal white soap. I do it every heavy-train to get rid off sweat and dirt. I have Vertical since november 2023, and today after cleaning I noticed my Altitude meter gone crazy. It changes altitude every 3-5s. by +1m more or lower. I went to garden and re-calibrate altitude, it was set to 62 (perfect, i always got 62 here), but after some seconds it started to go higher to 80+, than go a bit down, and again more. Do i damaged somehow sensor? People takes shower everyday with Vertical and other smartwatches.

      I’ve tried:

      • soft reset
      • take brush and water only to try cleaning sensor
      • blow up sensor with air pressure

      Sometimes altitude sits on constant level just to start going up/down every 2-5s. by 1m or something.

      Sounds kinda funny to damage sensor by soap and water, but that was happened after that. For my eye, sensor is cleaned now so good and looks fine,

      Todd DanielczykT 1 Reply Last reply Reply Quote 0
      • Todd DanielczykT Offline
        Todd Danielczyk Gold Members @Tami999
        last edited by Todd Danielczyk

        @Tami999 I would suspect that a water droplet is over the sensor and causing the fluctuation in pressure. If the water is trapped it can cause substantial pressure differential with movement and cause the wild reading spikes you are seeing.

        I wear my Vertical in the shower and clean it with soap every day (minus the brushing) to no ill effect.

        I would suggest letting it tilt and evaporate. Similar to an ear after swimming.

        Tami999T 1 Reply Last reply Reply Quote 3
        • Tami999T Offline
          Tami999 Silver Members @Todd Danielczyk
          last edited by

          @Todd-Danielczyk Today everything seems fine! Thank You!

          Todd DanielczykT 1 Reply Last reply Reply Quote 2
          • Todd DanielczykT Offline
            Todd Danielczyk Gold Members @Tami999
            last edited by

            @Tami999 Best news I got all day! 👍

            Good to hear it is working well and I suspected it had to be a water droplet with your great description of what you were seeing. (thank you for that!)

            1 Reply Last reply Reply Quote 1
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