SOFTWARE UPDATE 2.35.34 Q2

[alschmid]

Thank you, @Elipsus, for your informative elaborations. They allow, based on reasonable grounds, to better understand thoughts and decisions behind the further development of the firmware.

Am I right to assume that all your explanation is informed by the actual design considerations of the SUUNTO development (not just good hypothetical explanations), and that they - in that clarity - have not been documented for users to reconstruct elsewhere? If the latter is wrong, I’d appreciate if you could let me know where users like me can inform themselves on such matters.

I understand and fully agree with you that the conversion of the UX between watches makes sense from a SD POV (and from a manufacturer’s budget perspective), and that choices have to be made, i.e., compromises on performance, functionality, usability, warranty level of functionalities, “costs” etc.

Re scrolling: as long as the Vertical has no wheel, the design conversion with the race might be thankful for the devs but with no value per se for Vertical users, or even outrightly irritating.

Re “full vertical”/“full horizontal” and doing whatever with any cake: there might be some middle-way… Maybe even a middle way with more than one widget pinned. But in that case particularly, I understand that memory, battery-life, and smoothness argument etc. weight heavy on what’s possible at all.

Re “do as the others”: I largely follow your argument, with some limitations. Yes, transitioning to the SUUNTO platform form another one should be intuitive from a UX perspective. However, that is, transitioning away from SUUNTO becomes easier too. Also, a watch manufacturer certainly wants to be well-aligned with the established dominant design of a certain device/platform. However, going too far there means risking originality, copying bad design decisions from others, and not making use of (hard-/software) design idiosyncrasies of ones own platform. Yet, this certainly is a strategic decision. Accordingly, it would not surprise if the recent design decisions are also informed by the changes in ownership of the brand…

Your explanations simultaneously imply, as reasonable as they are, that quite some design decisions by SUUNTO making for more or less constructive controversies here in the forum
a) would originate in the (over-)weighing of the developers perspective over the users perspective, and/or
b) have been poorly understood by quite some users (or have been poorly communicated by SUUNTO?).

Both, (a) and (b), could be addressed by some transparency on the decisions and the evidence behind them. That is: “If I (at least could) know that I’m the only user who likes a certain feature, who am I to complain if it’s stripped away…?”.

As a side note, with your elaborations (to a large extent) being a good counterexample: My impression is that quite often in discussions on new developments in this forum the tone tends to tilt towards a not very constructive direction. As answer to legitimate requests on firmware design decisions after the fact (like: what just happened to my watch in the update last night?!), rather than good evidence and reasonable explanations (maybe even offered preventively, as announcements?), mockery and an “I like the new better, basta”-attitude even by informed users prevail…

[Egika]

@alschmid please remember - this is a user forum. That means an exchange between Suunto users.
There are some exceptions, where Suunto devs chime in for certain aspects like S+ development.

That means it is totally fine to speculate what is going on behind the scene in Suunto product management. Still I don’t know what results a discussion based on speculation could yield…

You can be assured that we will never know the technical or dev resources or any other constraints that drive decisions.

[alschmid]

Hi @Matúš , I get that same phenomenon with the distorted pixels on my Vertical Solar Titanium on quite some of the screens, too. Any idea what’s the problem here, display vs. software?!

[alschmid]

Hi @Egika. No worries, I’m aware of the limitations of a user exchange. Which is also why I was asking about the degree of speculation or knoweldge…

At the same time, one could assume that its in the interest of the brand product management, running a forum with early-adopters and engaged users (under the official brand domain), to “harvest” the power of the community… That would include providing “sneak peeks” as well as announcements, and using feedback to manage the development roadmaps.

[pilleus]

Every three weeks again. Heart rate measurement of the 9PP stops at night. No sleep recording, no HRV measurement. Soft reset and on to the next 3 weeks.

[ODo67]

Hello . My synchronisation problems continue. One week without any problems and then… yesterday, a big 57 km trail and this morning… no synchronisation of activity possible (sleep and everything else ok). So standard procedures + soft reset. except that things are going wrong. I’m using the latest update of the app on iOS and it’s impossible to pair the watch. It takes me an average of 10 attempts to receive the pairing code and then the watch displays paired mobile while the application says pairing in progress before displaying the message impossible to pair. The watch then appears in the Bluetooth-connected devices on the phone but is not paired… strange and annoying. I have to admit that the cup is starting to fill up dangerously. It’s clear that it’s either a problem with the watch’s internal software or a problem with the application.

[Dimitrios Kanellopoulos]

@ODo67 uninstall and reinstall the app please. Keep me posted.

[Miloush]

Bad swimming distance synchronisation Vertical -> iOS App

Same as @Tomas-Fejfar. Vertical does not count pools properly but OK…it does not even synchronise distance to Suunto app right.

[Miloush]

Sunrise / Sunset complication is draining battery

May be it is just coincidence but when I put Sunrise / Sunset complication to my watch face it starts to drain battery. With “seconds” instead it seems to be ok.

[Miloush]

I’m new to Suunto and as I read through all the issues above I can’t help my self to ask:

Is Suunto working on some hotfix release? Or is 2.35.34 considered to be successfull update and users have to wait next few months for all the issues to be potentialy fixed?

Thank you

[Mff73]

@Miloush
https://forum.suunto.com/post/149372

[Łukasz Szmigiel]

I’m seeing lower battery estimates on S9PP with Endurance mode than prior to the update. It’s estimated to be around 52 hours based on the data from 1:30 hour workout (approx 1.9% battery per hour).

One S+ active, no breadcrumbs, no route loaded.

I used to have estimates of 70+ hours.

[Audaxjoe]

@Miloush Most people are unaffected. I’m totally happy with the Vertical. It is excellent. And as a long term Suunto user In confident the watch will get better and better.

[duffman19]

I have done you all a favor and completely drained the battery while recording an activity to observe how the new firmware handles low battery (you’re welcome).

At 5% and above: Everything works as normal. Vibrations, tones, OHR, and screen all work as expected.

Between 3-5%: Vibrations and tones cease to work. All else is the same.

At 2% and below: OHR turns off, Display timeout is activated (must press a button to turn on screen), and tones and vibes continue to be off.

GNSS seemed to maintain its settings. I was in Performance and saw no degradation in the GNSS track, save for one stretch of about 1 minute where it completely lost it (drew a straight line). I’ve seen this a few times the past couple of weeks, though, so don’t think it was related to the battery.

I believe this is quite different behavior from the previous firmware, where things started shutting down around 15%.

[surfboomerang]

@Miloush I use a different watch face with the sunrise and sunset complication and didn’t notice any abnormal battery drain.

[Luis Andés Olmedo]

I do not have any battery drainage with the last SW but… have any of you noticed that the HR measurements are again very bad? (Suunto Vertical). WIth the previous SW it worked quite well

[Dimitrios Kanellopoulos]

@Łukasz-Szmigiel during the 15 first minutes it’s on full power. So expected. You need to check the drainage after the 30 mins mark.

[ODo67]

@Dimitrios-Kanellopoulos Hello. Thanks for your follow-up! I tried one last time this morning and it worked. The watch is linked again and everything synchronises. I’m not sure I’ll ever do the procedure again, it was really long and painful and I thought I’d never be able to link the watch to the phone again. I’ve sent the logs to Suunto, hoping they’ll be helpful. Thanks again for your reply.

[sebchastang]

@Miloush said in SOFTWARE UPDATE 2.35.34 Q2:

Sunrise / Sunset complication is draining battery

May be it is just coincidence but when I put Sunrise / Sunset complication to my watch face it starts to drain battery. With “seconds” instead it seems to be ok.

I have experienced similar behaviour (battery drains faster with “sunrise/sunset” complication) with an other watchface.

Battery drains normally with “seconds” complication. May we expect a fix?

[Łukasz Szmigiel]

@Dimitrios-Kanellopoulos I’ll check it on a longer workout, 3+ hours for a better estimate. Today’s Performance workout (3h) is estimated spot on 40h.