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    Beta firmware for sync issues 2.33.16

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    • GiPFELKiNDG Offline
      GiPFELKiND Silver Members @Tieutieu
      last edited by

      @Tieutieu the non responsible Touchscreen i can always Sold – wash the display with normal soap and make IT dry after “cleaning” No soft reset in my case necessary. Try this and perhaps it help for you, too. 🤗

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      luke55L 1 Reply Last reply Reply Quote 0
      • luke55L Offline
        luke55 @GiPFELKiND
        last edited by

        @GiPFELKiND

        I updated to official 2.33.16 three days ago, and since this update, the HRV problem (no value reported) that was fixed on 2.33.14 has reappeared, strictly no value.

        Does anybody know if it is possible to go back to a previous version ?

        Never had problem with synchronisations, nothing new for me.

        GiPFELKiNDG 1 Reply Last reply Reply Quote 0
        • GiPFELKiNDG Offline
          GiPFELKiND Silver Members @luke55
          last edited by GiPFELKiND

          @luke55 hmmmmm dont know. But think it should be possible like the Beta firmware here, @Dimitrios-Kanellopoulos. Perhaps there is an Option to got the Firmware before?
          And @luke55 you have Turn in HRV measurement here? In sleep Option?IMG_20240526_160207.jpg

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

          luke55L 1 Reply Last reply Reply Quote 0
          • luke55L Offline
            luke55 @GiPFELKiND
            last edited by

            @GiPFELKiND

            Yes, of course, after updating, I systematically check that HRV measurement is activated.
            I am going to ask support how to go back to 2.33.14, other option is to wait for the next update, hoping HRV will come back.

            GiPFELKiNDG Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 1
            • GiPFELKiNDG Offline
              GiPFELKiND Silver Members @luke55
              last edited by

              @luke55 thats really spooky 🙄

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              1 Reply Last reply Reply Quote 0
              • S Offline
                satom Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos Awesome! Thanks a lot, mate.

                It’s great that Suunto has solved this problem and I look forward to hearing more about the new features that are coming.

                1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @luke55
                  last edited by

                  @luke55 hi there is no change on HRV. Are you sure you are doing things ok ? Doesn’t the watch track HRV ? what is the problem exactly ?

                  Just FYI only BLE firmware was changed so your problem looks like a misconfiguration

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • W Offline
                    wurzlsepp Bronze Member @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos
                    Thank you for your work! And generally, I also appreciate that there is more communication, some surveys and even some Betas now, a good new direction! I think many of us here are happy to help, if we know how and what’s going on roughly 🙂

                    1 Reply Last reply Reply Quote 6
                    • D Offline
                      dynamitkov
                      last edited by

                      Hi @Dimitrios-Kanellopoulos,
                      just like to share with you that after 2.33.16 software update my Suunto Vertical Titanium Solar doesn’t sync weather with Suunto app.

                      So don’t have weather widget.

                      I’ve asked for support on support@suunto.com - [ Ticket: 7442314 ] suunto vertical software update issue, but still have no fix suggestions,

                      For you info:
                      Suunto watch software version: 2.33.16
                      Suunto app version: 2.35.7

                      As of now I’ve made unpair watch from app and pair them again as well as remove app and install again and soft reset of watch. None of them made any difference.

                      Could you please give me an advice how to proceed.

                      Thank you in advance

                      Regards,
                      Dimitar

                      isaziI sartoricS 2 Replies Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @dynamitkov
                        last edited by

                        @dynamitkov if everything else syncs, this has 99% nothing to do with the watch, but with the app. Do you have location permission for your Suunto App?

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        D 1 Reply Last reply Reply Quote 1
                        • sartoricS Offline
                          sartoric Moderator @dynamitkov
                          last edited by

                          @dynamitkov
                          my weather widget sync as usual

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.2.5 beta
                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            dynamitkov @isazi
                            last edited by

                            Hi @isazi,
                            thanks for the advise.

                            It was because of location permission.

                            Thanks a lot.

                            You made me happy again.

                            Wish you nice day.

                            Regards,
                            Dimitar

                            1 Reply Last reply Reply Quote 1
                            • arooldaaA Offline
                              arooldaa
                              last edited by

                              Well, I have the issue again. The same behaviour- one day delay.

                              In fact, soft reset didn’t help. Still old values on the watch compared to updated ones at SA.

                              Felix FelicisF 1 Reply Last reply Reply Quote 0
                              • Felix FelicisF Offline
                                Felix Felicis @arooldaa
                                last edited by

                                @arooldaa I never had any sync issues before and since 2-3 days I have them too. 😞 Maybe cause I’m a Suunto app beta tester?

                                sartoricS 1 Reply Last reply Reply Quote 0
                                • sartoricS Offline
                                  sartoric Moderator @Felix Felicis
                                  last edited by sartoric

                                  @Felix-0
                                  I’m on the latest stable firmware and beta app
                                  No issue with sync afaik

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  1 Reply Last reply Reply Quote 0
                                  • vjakubV Offline
                                    vjakub
                                    last edited by

                                    Just noticed an unpleasant bug with this firmware. When I pause the watch (SR) during biking, after a some time (about one hour) it will restart itself. Not sure if it is related but I was wearing Polar HR.

                                    It has happened two times already. Suddenly you just see a Suunto booting logo. In both cases the activity was not lost. Anyone else with this issue?

                                    isaziI 1 Reply Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator @vjakub
                                      last edited by

                                      @vjakub I will try to reproduce. So just pause for a long time during activity, right?

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      vjakubV 1 Reply Last reply Reply Quote 1
                                      • vjakubV Offline
                                        vjakub @isazi
                                        last edited by

                                        @isazi Correct. I wasn’t doing anything else with the watch or SA.

                                        isaziI 2 Replies Last reply Reply Quote 1
                                        • isaziI Offline
                                          isazi Moderator @vjakub
                                          last edited by

                                          @vjakub my Race has been paused for 1:30 already, with no crash. I’ll keep going.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 1
                                          • F Offline
                                            false Bronze Member
                                            last edited by false

                                            I think 2.33.16 is in production already, since it has public release notes. Unluckily installed it on my 9pp. The result - unable to start an exercise (freezes on “loading…” screen), unable to set custom sport modes through an app (eternal loading spinner). Well done lads, quality software as usual. Why every update is like a russian roulette?

                                            I bet it happened because of the fact that every new update erases my custom sport modes and because this time I had only one in shortlist this collision has happened.

                                            1 Reply Last reply Reply Quote 0
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