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    Brand new Suunto 9 Baro only works when attached to charger

    Scheduled Pinned Locked Moved Suunto 9
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    • S Offline
      suuntodontwork
      last edited by

      I have a Suunto 9 Baro (2018) that I bought a year ago but never opened it.

      The watch only works when I have the charger attached to it. I have it updated to the latest software and have tried soft reset/hard resetting but the same thing happens. Once I disconnect the charger, then the light dims after 2 seconds then it stops working/goes to sleep/turns off. The buttons do not do anything.

      Is this a faulty battery issue or software issue?

      Literally have like 0 charges, and the watch is complete brand new

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