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    Suunto heart rate belt with Race - major issues at the start of each exercise

    Scheduled Pinned Locked Moved Accessories and other products
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator @sir_max
      last edited by

      @sir_max I thoroughly wet the strap area with the sensor under running water prior to using the belt. Try this and if you still have issues contact support. I do not see spikes at the beginning of my exercises.

      Vector/T6c/Vertical 2 Ti

      1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @sir_max
        last edited by A Former User

        @sir_max said in Suunto heart rate belt with Race - major issues at the start of each exercise:

        I’ve tried replacing the HRB battery, resetting pairing etc… still get this issue - any ideas?

        I’m subject to this because my skin is very dry, I use conductor gel to solve the issue (unless there’s some prolblem…)

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        • L Offline
          landlord4714 @sir_max
          last edited by

          @sir_max I’ve used saliva when no liquids have been available, but I don’t have this spike at the start either.

          I would assume your sweat is moistening it after a while and letting it read correctly.

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          • S Offline
            sir_max Bronze Member
            last edited by

            Thanks all - I’ve tried wetting it first and warming up without starting the watch and the heart rate displayed seems normal (<100bpm). I turn off wrist on and off, pair on and off to no avail and it happened again today with a slow recovery jog.

            I’ll try the gel and if it still has issues, I’ll contact support about it - thanks.

            Screenshot_20240313-132413.png

            L 1 Reply Last reply Reply Quote 1
            • L Offline
              landlord4714 @sir_max
              last edited by landlord4714

              @sir_max

              Just for reference this is what my suunto HR monitor looks like.
              Screenshot_20240313-124617.png

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                sir_max Bronze Member @landlord4714
                last edited by

                @landlord4714 thanks, I have an old belt with my ambit 2 and this was the chart I was expecting. I’ll try again one more time and will message support. Thanks for the comparison

                Brad_OlwinB 1 Reply Last reply Reply Quote 1
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @sir_max
                  last edited by

                  @sir_max There may be issues with some belts. I don’t use gel and if you have made the belt wet and still see this contact support. I think you should be sent a new belt. Sensor is likely fine

                  Vector/T6c/Vertical 2 Ti

                  S 1 Reply Last reply Reply Quote 1
                  • S Offline
                    sir_max Bronze Member @Brad_Olwin
                    last edited by

                    @Brad_Olwin Thanks for the advice!

                    M 1 Reply Last reply Reply Quote 0
                    • M Offline
                      Mattg576 @sir_max
                      last edited by

                      @sir_max I noticed exactly the same issue using a Suunto belt with my Race, I never had this previously with my Ambit 3peak.

                      I now enter the sport mode I want to use whilst on my way to my run (I usually drive out of town) so it’s had some time to settle down & it then works fine when I start the activity.

                      Not ideal but seems to be a workaround that I’m happy with.

                      Race
                      9 Peak
                      Ambit 3 Peak
                      Ambit 2R (sold)
                      Suunto T3d (expired)

                      S 1 Reply Last reply Reply Quote 2
                      • S Offline
                        sir_max Bronze Member @Mattg576
                        last edited by

                        @Mattg576 Thanks for sharing - how long do you need it to settle? Maybe i’ll even start a fake run to 100% get it going.

                        M 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73
                          last edited by

                          just for the sake of testings : do anyone with this HR starting issues have other watches than SuuntoRace and could try with it and the same HRbelt ? Just to know if it is the Race itself or the belt/sensor/body combination ?

                          SSU (retired), SV1, SV2
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android + Galaxy S205G

                          M Francesco PaganoF 2 Replies Last reply Reply Quote 1
                          • M Offline
                            Mattg576 @sir_max
                            last edited by

                            @sir_max only a few minutes seems to do the trick.

                            Last night I had to dash straight out for a run as the light was fading & I didn’t have a head torch so couldn’t wait the few minutes I normally would & the HR was all over the place again for the first 5 minutes.

                            (It turned into a bit of a threshold session as it was getting darker by the minute & I was in the middle of nowhere).

                            5800ecc3-fd36-49d8-a061-c0757ace6916-image.png

                            Race
                            9 Peak
                            Ambit 3 Peak
                            Ambit 2R (sold)
                            Suunto T3d (expired)

                            Mff73M 1 Reply Last reply Reply Quote 1
                            • M Offline
                              Mattg576 @Mff73
                              last edited by

                              @Mff73 I used a 9peak for a few months before getting the Race & don’t recall seeing the issue with that.

                              I’ve given it to a mate so will borrow it back & have a play👍

                              Race
                              9 Peak
                              Ambit 3 Peak
                              Ambit 2R (sold)
                              Suunto T3d (expired)

                              1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @Mattg576
                                last edited by

                                @Mattg576
                                i read this post again, and it seems that no one mentionned that, either the sensor battery could be weak (so it could be worth trying to change to a new one) or the belt itself could become to be out of usage or dirty …
                                It may not be the Race watch itself.

                                SSU (retired), SV1, SV2
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android + Galaxy S205G

                                S ? 2 Replies Last reply Reply Quote 1
                                • S Offline
                                  sir_max Bronze Member @Mff73
                                  last edited by sir_max

                                  @Mff73 I’ve replaced the battery, washed the belt - at this point, I’m going to report the issue to Suunto, could be the belt is failing though it’s weird only the start. I bought the belt shortly after the race came out

                                  Brad_OlwinB M 2 Replies Last reply Reply Quote 0
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @sir_max
                                    last edited by

                                    @sir_max The belt should last longer than this.

                                    Vector/T6c/Vertical 2 Ti

                                    1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      Mattg576 @sir_max
                                      last edited by

                                      @sir_max I got my Suunto HR belt with an Ambit 3 peak (HR) as a set in 2017 & it was secondhand then.

                                      It gets the occasional wash & regular battery changes but other than the issue we’ve discussed works perfectly.

                                      I’m sure a previous Suunto would alert me when the battery was running low (Ambit 3 peak, ambit 2R or a T3) I’d be interested to know if the Race does a similar thing ?

                                      Race
                                      9 Peak
                                      Ambit 3 Peak
                                      Ambit 2R (sold)
                                      Suunto T3d (expired)

                                      1 Reply Last reply Reply Quote 1
                                      • ? Offline
                                        A Former User @Mff73
                                        last edited by

                                        @Mff73 said in Suunto heart rate belt with Race - major issues at the start of each exercise:

                                        @Mattg576
                                        i read this post again, and it seems that no one mentionned that, either the sensor battery could be weak (so it could be worth trying to change to a new one) or the belt itself could become to be out of usage or dirty …
                                        It may not be the Race watch itself.

                                        You can “measure” if the belt is damaged or not, check this video
                                        https://www.youtube.com/watch?v=QXJ0spt9A1E&t=325s

                                        Brad_OlwinB M 2 Replies Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @Guest
                                          last edited by

                                          @André-Faria

                                          I’ve tried replacing the HRB battery, resetting pairing etc… still get this issue - any ideas?

                                          Vector/T6c/Vertical 2 Ti

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            DF130 Bronze Member
                                            last edited by

                                            Just adding my 2c: I‘ve had (have) similar issues with my S9P and a new Suunto belt - sensor is the same, battery is quite new (and has a decent charge as verified via a BT app), but since I have started using the new belt (same running attire, always wetting it before running) I almost always get a very high HR (180-190) for roughly the first 2k, everything settles down after that. Generally, there are no issues if I wear the belt for some time before setting off for a run and I have not experienced issues w/ other sports, eg HIIT. Almost seems as if the belt needs „proper“ sweat to work 😀!

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 2

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