Heart Rate Measurement stops
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@thailon you are right man Hope you find help here
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@Matúš I use the face you selected from the beginning.
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The heart rate measurement stops more and more often during sleep. When will this bug be fixed?
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@Adamhert nobody knows, that’s the fact.
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@Adamhert said in Heart Rate Measurement stops:
The heart rate measurement stops more and more often during sleep. When will this bug be fixed?
Just curious - have you sent logs to Suunto, each time it has happened? I am one of the ones for whom this has never happened, by the way.
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@wakarimasen How can I send a log to Suunto?
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@Adamhert said in Heart Rate Measurement stops:
@wakarimasen How can I send a log to Suunto?
I’m sure the Admins can provide better help than me, but if you look in the profile section of the app there is a link to send logs. I fear a lot of people that have problems do not send logs to a Suunto, which I’m sure would help to gather data and analyse root causes.
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@thailon, well, for me the watch behaviour has changed: it sounds strange, illogical, but, currently, great sleep tracking.
I’ll keep you up to date!
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@wakarimasen said in Heart Rate Measurement stops:
have you sent logs to Suunto, each time it has happened?
I have sent logs to Suunto, more or less each time it has happened, but…
How does this help Suunto to troubleshoot the problem if I am not able to tell to Suunto what was my problem? Maybe an app update introducing the possibility to highlight the problem will be useful…
Now, as read here on the forum, I have to sent logs and then search, here, for someone “inside” Suunto and tell her/him what was the problem. Not very efficient…
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@Matúš maybe I could try to change screen from that last one (which I used always) to another one