New owner of Suunto Race - first feelings
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@Egika I have another problem on my Suunto race. I don’t get any alerts when I’m outside of the selected zones, be it when I choose the zones just before the run (for example if I want to to a recovery session in zone 1 heart rate, when I’m above the zone nothing happens, no vibration nor sound, nothing written on the watch) or when I follow a structured workout via a Suunto + guide. I don’ understand why. I have tried to set zones with power, HR and pace and it’s always the same, no alert whatsoever. Am I the only one to have this problem? I’m new to Suunto, I come from Garmin but I think I did everything right. I used to have a Suunto 9 Peak and if I remember well I didn’t have these problems at the time.
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@geolerigolo DND ON?
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@Marcin-Byrtek No, it’s only on during nighttime
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@geolerigolo I have already tried to turn off the watch and a hard reset but no results
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@geolerigolo I had those notifications coming in, when I tried zones recently. Will try again during my lunch run.
You know that you only get the notification one time when transiting out of your selected zone… -
@Egika Ok thanks!
I actually didn’t know it was only one time, which seems too little to me, as you can easily miss it, but last time during my run I did a recovery run (via a Suunto + guide) and I tried to accelerate to get out of the zone to see how the watch would react, so I had my eyes on the watch and I got no notification at all -
@geolerigolo said in New owner of Suunto Race - first feelings:
@Egika Ok thanks!
I actually didn’t know it was only one time, which seems too little to me, as you can easily miss it, but last time during my run I did a recovery run (via a Suunto + guide) and I tried to accelerate to get out of the zone to see how the watch would react, so I had my eyes on the watch and I got no notification at allJust did a run with pace zone set. I got proper notifications when going too slow or too fast. There is either a green arrow pointing up with the message “speed up” or a yellow one pointing down “slow down” together with sound and or vibration (according to your settings). These time out themselves after a few seconds.
When coming back into the desired zone there is a short vibration/sound but nothing visual. -
@Egika Ok thanks!
I will try again during my next run but don’t know yet when it will be as there are violent windstorms where I live. Do I need to have a certain screen displayed in order for the alerts to work? I use a custom run profile, I also tried with a custom trail run profile.
Also, I have airplane mode activated when I run, as I can still pair the watch to my sensors without disabling it. Do you think it will make a difference if I disable airplane mode?
I ask because someone above asked me if I had do not disturb mode turned on. -
@geolerigolo don’t know about air plane mode…
Otherwise I also use a custom running profile and there is no specific screen needed for the alerts to show up. Do you have sound and/or vibration on at least? -
@Egika I have deactivated the sound but vibration is activated. Vibration works well when I have an auto-lap (1 km in my case), I feel it and I look at the watch to see the stats written for said lap.
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@geolerigolo If you follow a structured workout (either created via Suunto App or external partners like TrainingPeaks), you don’t get any alerts. This is simply not implemented.
Whenever I am doing intervals I want a Polar. Sunnto wants you to constantly look at the watch (ok, they are really good looking) or train by feeling. While running it’s not a big problem, but try this with double poling (cross country skiing). Then it gets annoying. And with the SR it’s even more annoying, because you have to raise your wrist to see something on the display. This means effectively stopping double poling for a moment. And this sucks when you are going uphill. Who knows, maybe the Suunto gods will decide one day to make it really usable one day,
Workaround: For example, if you want to do 8x4min zone 4 intervals, create the interval on the watch and set a target zone 4. The alarm will go off in the rest parts of the training, but at least during the work part you also have the alarms. If you only want to do a recovery run or a long base endurance session, you could define a duration or distance target on the watch and set your desired target zone. That’s what I am doing.
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@wmichi No alerts at all when following a structured workout? That is definitely a big problem for me, as I switched from a Garmin Fenix 7x to the Suunto race because I wanted to do power-based structured workouts with Stryd, which I can’t really do on the Fenix as it can only be done via an app and not natively. If that is not resolved in a firmware update soon, I will have to go for a Polar watch, which is a shame because I really like the Race and Suunto app which is probably the best app I have used when it comes to training advice. Also the Vantage V3 has to be recharged more frequently as it has 8 days of battery compared to the 12+ days of the Race and you can only have 4 fields on the watch if I remember well…
I understand you so much because last time I tried a workout based on power, and power changes really frequently, if you are not careful it can ruin your workout…
But still I don’t understand why I don’t get the alerts when I select a zone on the watch before a workout. -
@wmichi Thanks for your advice! But yeah it’s just a workaround and not a real solution. I hope Suunto will make changes rapidly as it is important for customers to be able to follow a workout
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@geolerigolo You get at least an alert when a new phase starts (like warmup->work). Regarding your problem, that you also don’t get a sound/vibration when using a target zone: all I can think of is DND.
In my opinion structured workouts are best implemented on Polar watches. I like it, that it constantly beeps and vibrates, when I am out of the target zone. And I can follow a structured training without looking at the watch.
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@wmichi I’ve seen that during my last workout but it’s the bare minimum…
DND is only activated during nighttime but maybe airplane mode activates DND, that’s the only thing I can think of regarding my problem. I will try next time with airplane mode deactivated to see if it changes something.
Totally agree with you, it’s best implemented on Polar watches and also on Garmins. Except that on Garmin I can’t used Stryd zones -
Do we have to create custom sport modes for a new watch? Or Suunto did something on Race to transfer sport modes from other watches (s9pp)?
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@wmichi Just had a chat with the live chat support, not a really good experience this time. First time was great, but this time I felt like I was bothering the person I was talking to. I already had a chat with one of them 2 days ago about the problem I’m facing with the alerts. And this time I just asked the person if it was true that we don’t get alerts when following a structured workout and I was told I had already signaled the problem before… But that’s not what I asked two days ago. That’s those type of experiences that also make people change brands
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@Dušan-Ković said in New owner of Suunto Race - first feelings:
Do we have to create custom sport modes for a new watch? Or Suunto did something on Race to transfer sport modes from other watches (s9pp)?
You need to re-create them.
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@Egika ah, I hoped this will be backed up at some point… I’m recreating them third year in a row xD
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@wmichi said in New owner of Suunto Race - first feelings:
@geolerigolo If you follow a structured workout (either created via Suunto App or external partners like TrainingPeaks), you don’t get any alerts. This is simply not implemented.
Whenever I am doing intervals I want a Polar. Sunnto wants you to constantly look at the watch (ok, they are really good looking) or train by feeling. While running it’s not a big problem, but try this with double poling (cross country skiing). Then it gets annoying. And with the SR it’s even more annoying, because you have to raise your wrist to see something on the display. This means effectively stopping double poling for a moment. And this sucks when you are going uphill. Who knows, maybe the Suunto gods will decide one day to make it really usable one day,
Workaround: For example, if you want to do 8x4min zone 4 intervals, create the interval on the watch and set a target zone 4. The alarm will go off in the rest parts of the training, but at least during the work part you also have the alarms. If you only want to do a recovery run or a long base endurance session, you could define a duration or distance target on the watch and set your desired target zone. That’s what I am doing.
I believe if you create the structured workout in Suunto App directly vs a 3rd party import you will get zone alerts…I think
Really hoping this is something they fix soon