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    SV dead during charging

    Scheduled Pinned Locked Moved Suunto Vertical
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    • zhang965Z Offline
      zhang965
      last edited by

      Hello,

      My SV gives me another surprise.

      This morning I connect my SV to the charger, after a while, I come back,my watch shows a black screen and cannot be turned on.

      None button works, 12s upper button reboot neither .

      20mins after, I did another 12s reboot,and now it’s back to work.

      BR

      Winners Wear Winners

      surfboomerangS T 2 Replies Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @zhang965
        last edited by

        @zhang965 Was it charged after the last reboot or didn’t the watch charge at all?

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        zhang965Z 1 Reply Last reply Reply Quote 0
        • zhang965Z Offline
          zhang965 @surfboomerang
          last edited by

          @surfboomerang said in SV dead during charging:

          @zhang965 Was it charged after the last reboot or didn’t the watch charge at all?

          No, when the watch went to black, I disconnected it from charger, so the 20mins waiting was off charger.

          When it’s back to work, it has 90% battery

          Winners Wear Winners

          freeheelerF 1 Reply Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @zhang965
            last edited by

            @zhang965
            if you don’t mind, please send logs and pm me

            living sideways

            zhang965Z 1 Reply Last reply Reply Quote 0
            • zhang965Z Offline
              zhang965 @freeheeler
              last edited by

              @freeheeler said in SV dead during charging:

              @zhang965
              if you don’t mind, please send logs and pm me

              Of course I don’t mind, but do you mind if you can share me the report detail? Such as ticket number, description etc so I can follow it

              Winners Wear Winners

              freeheelerF 1 Reply Last reply Reply Quote 0
              • E Offline
                e6321 Bronze Member
                last edited by

                Similar situation with mine. Was convinced it was dead but after pressing and holding power button a few times it eventually came back. Not sure what I did differently sorry.

                1 Reply Last reply Reply Quote 0
                • T Offline
                  TyreseJ4 @zhang965
                  last edited by TyreseJ4

                  @zhang965 You say it’s a surprise, but is it really a surprise?

                  zhang965Z 1 Reply Last reply Reply Quote 0
                  • zhang965Z Offline
                    zhang965 @TyreseJ4
                    last edited by

                    @TyreseJ4 said in SV dead during charging:

                    @zhang965 You say it’s a surprise, but is it really a surprise?

                    I know this will happen one day, but I didn’t know it comes such soon…

                    Winners Wear Winners

                    1 Reply Last reply Reply Quote 1
                    • freeheelerF Offline
                      freeheeler @zhang965
                      last edited by

                      @zhang965
                      no, I can’t or more specific: I must not even if I could

                      living sideways

                      1 Reply Last reply Reply Quote 0
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