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    Bug: charging and maps download issues

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    • D Offline
      dombo Bronze Member
      last edited by

      Hi, today I put watch on charger as it was ~15%. I forgot that I marked another map for download meanwhile. When I came to watch ~1 hour later, I saw on screen map download in progress. I was surprised, so I check in suunto app and selected map was already downloaded. So I waited a bit, then I disconnected charger from watch, but downloading in progress was still there. nothing helped to remove it, but watch was connected to suunto app, so I sent logs ~9:48CEST, then I did soft reset. What was my another surprise that watch battery was still 15%. So I sent logs again. When I connected to charger, it went down to 14% and then started to charge. I sent logs again. If you need more details, feel free to contact me.

      1 Reply Last reply Reply Quote 1
      • wmichiW Offline
        wmichi
        last edited by

        My SV also doesn’t charge while downloading maps.

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        • sartoricS Offline
          sartoric Moderator
          last edited by

          Well, there’s a reason why you need to keep it connected to the charger to download maps.

          Very probably the wifi connection is energy hungry

          Or maybe the watch was just stuck 😁

          SVTS - 2.50.28
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 16 - One UI 8.0
          Suunto App Android 6.10.7 beta
          Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

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          • D Offline
            dombo Bronze Member
            last edited by

            so my watch today freeze again on the charger. this time no map download. when I remove it from the dock it was black screen and no reaction. I had to do soft reset. is it only mine?

            JacobusJ 1 Reply Last reply Reply Quote 0
            • JacobusJ Offline
              Jacobus @dombo
              last edited by

              @dombo I had exactly the samen a ffew weekse ago , also had to do a soft reset after loading

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              • Milan ŠádekM Offline
                Milan Šádek Bronze Member
                last edited by

                This issue has not been fixed until now as I have recently expecienced with charging my SV with 7% - 1 hour later one map (which I forgot I set for download ages ago) got downloaded and the battery was as low as at 6%… You have to disconnect and connect the cable once again to start charging the watch - this is pain in guess where… Any idea is this is getting fixed in the upcoming update?

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