total calories not automatically

[GiPFELKiND]

@GiPFELKiND said in total calories not automatically:

My total calories will not automatically increase. the active calories do, but not the total. I have to scroll down the calorie menu to my calorie goal. do not change anything afterwards, but actively confirm 1000kcal, for example. If I scroll back to the beginning of the screen, my total calories are there! they do not change there automatically. I always have to go into the menu and confirm my daily goal every time

I have to scroll down the calorie menu to my calorie goal. do not change anything afterwards, but actively confirm 1000kcal, for example.

[GiPFELKiND]

@GiPFELKiND said in total calories not automatically:

@GiPFELKiND said in total calories not automatically:

My total calories will not automatically increase. the active calories do, but not the total. I have to scroll down the calorie menu to my calorie goal. do not change anything afterwards, but actively confirm 1000kcal, for example. If I scroll back to the beginning of the screen, my total calories are there! they do not change there automatically. I always have to go into the menu and confirm my daily goal every time

I have to scroll down the calorie menu to my calorie goal. do not change anything afterwards, but actively confirm 1000kcal, for example.

[GiPFELKiND]

@GiPFELKiND If I scroll back to the beginning of the screen, my total calories are there! they do not change there automatically. I always have to go into the menu and confirm my daily goal every time

[zhang965]

Please Hard reset your watch and check it again, if it cannot fix it, please send it back to suunto official support

[altcmd]

You seem to be having a lot of issues with your watch. Reset or return.

[Jole13]

This is exactly the same as my watch. I have to scroll down and go into calories target then it updates the summary. Does this mean I have a faulty watch and should return it?

[ChrisA]

@Jole13 I had this too ince, but after going into calorie settings it works again - and it then automatically updates also - . Its another smaller bug, pretty sure it gets resolved with an updat

[Jole13]

@ChrisA Thanks. I hope so.

[freeheeler]

@Jole13
in general, I would not worry in an early state after a release.
a faulty product would have significantly worse issues than that

I would also hesitate to hard reset too soon. soft reset, observe, discuss here, send logs etc

[Jole13]

@freeheeler Thanks. I’ll give it some time and avoid resetting the watch.

[isazi]

@Jole13 this bug has been reported to Suunto already.

[Jole13]

@isazi Thanks. Hopefully it will get fixed. Love the watch otherwise and the app is great.