@Brad_Olwin Do you mean logbook in the watch? all excercises looks the same in the watch logbook

@Willie-Lam said in App does not show entire run: @Willie-Lam I checked the AGPS file - assume this means Assisted GPS - it says N/A. I did a soft reset and re-synced with the app twice. It is still showing N/A. Any suggestions? Yes it is Assisted GPS and probably here is your problem. and if its is N/A means that is not available so you will have problems having the GPS fix at the beginning of the activities and also with the track. I understand that before you start running you wait until you have the GPS fix, the arrow stops blinking, changes color and the watch vibrates (at least in the S9 and SSU), if you do not do that and start running you won’t get gps signal so no track until the watch is able to get the signal. The distance is correct because watch’s accelerometer + Suunto algorithms do the job. Regarding the AGPS N/A you should try to sync some more times, if not you can also use the cable to update the AGPS. If you are in SA, in the watch view you can see if the app says that optimizes GPS. If this still doesn’t help then maybe @Dimitrios-Kanellopoulos can look deeper into it.

Hi this was broken with the last iOS update. We pushed a new one today that should be available soon

@Vinay-Menon said in Suunto App > Apple Health Sync: Does anyone actually monitor these forums? I have to say that the level of responsiveness is pretty poor to say the least. Patience is a virtue.

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@Brad_Olwin i looked today … and something has change and now it works and app dont crash … looks ok now also .

@BakxM pfff. Sorry to hear that man. But hey those are just numbers. Your body knows better.

Sync to Suunto App. Add 15 Routes and it will push the orphaned route out. You can then remove the 15 routes if desired.

Could you please try the beta? https://testflight.apple.com/join/DJyDC5SU

@gábor-tóth Ascent is calculated based on mapbox layer for altitude , so probably it’s not the same used by the other services. There is an old existing discussion about this issue. We’ve found the same problem in some specific map areas.

@mff73 Now I see your points. Thanks!

@djordje-s Finally got response from dev team: Please be advised that we need sufficient battery life for your watch to do this. Please follow the process bellow; open Suuntolink > connect the watch to a computer wait for the watch to sync with the Suuntolink click gear sign and select watches click the name of the watch 8-10 times. check the box to put watch to deep sleep and then select reset watch. After performing the factory reset please test the sleep tracking feature with the watch and let us know if the data that will sync to the Suunto application will be corrected. The watch is showing correct sleeping time, problem is in app. Only way is that watch is sync wrong data about the time frame.

I have just upgraded to iOS 14.7 and it’s working now. But will it be stable ? Anyway, I have connected to Komoot now.

@isazi I’ll report this.

@jmoneygrip cool, if you can send me the link to the activity in a private message I’ll open a bug with Suunto. Also all info like app version, and a picture of the logbook showing the right values.

got it. With no watch paired, I can adjust this as well. In metric units no problem here though…

@toloues said in Unable to import Gpx file (grey status): Hi All, I’m currently unable to import GPX file with my Iphone (IOS 15.3.1) from Icloud drive or locally save, each time GPX file is grey and not available. I saw same post from 2019 but don’t really find a solution by reading it. Thanks Discussed many times. Please read older posts. Thi is an iOS issue not Suunto issue.

BTW I have to remake those selection every time when for some reason Suunto app is closed and not put in background.

@Brad_Olwin I signed out , quit the app and signed in again . It worked well Thanks

@isazi took some time but it worked ! Thank you very much for your help