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    Disappointing Sleep tracking after new update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • AnonVerticalOwnerA Offline
      AnonVerticalOwner @AnonVerticalOwner
      last edited by

      @AnonVerticalOwner said in Disappointing Sleep tracking after new update:

      E.g. you’d expect when before and after a data gap the HR is 40, that it would assume nothing happened in between, rather than make up events.

      Definitely this ⬆️ Another night with approx. 2h short, and the (awake and wake up) times match the two brief gaps in the HR tracking. The algo hasn’t been this quick to draw to (incorrect) conclusions before.

      Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

      I peegeeP 2 Replies Last reply Reply Quote 0
      • I Offline
        Iggge @AnonVerticalOwner
        last edited by

        Just to correct myself. ButI think i had wrong, and the watch was correct. My HRV is about 40, as other watches is showing same results. No idea why its so low, but what I understands is that is quite low (bad?) for a 32 years old male. I exercise alot (Gym, running and some walking), and Vo2 is between 55-60 most of the time.

        However, sleeptracking is still not good enough and never shows over 5h(usually between 3-4 hours), when in reality i have been aslep for much longer (6h and over)

        Overall, still like the update very much! Good work Suunto!

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        • peegeeP Offline
          peegee @AnonVerticalOwner
          last edited by

          @AnonVerticalOwner I also had about two hours off. It seems that the wake up time is constantly correct over past week since update, the problem is with the fall asleep time which is almost always delayed.
          I fall asleep almost immediately after I put my head on the pillow…
          I haven’t seen any problems with the HR info so it still temains a riddle🤷

          Been with a Suunto on my wrist since Ambit2
          Currently alternating between Race titanium & Vertical titanium solar.
          Would love a Vertical with amoled display.

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          • Brad_OlwinB Brad_Olwin referenced this topic on
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          • I Offline
            Iggge
            last edited by

            So my SV shows 2h of sleep! 😅
            My Fitbit shows 6h.

            As it is now i see no point to even wear it during sleep…

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            • bankstreetwriterB Offline
              bankstreetwriter
              last edited by

              After upgrading to the new features 2 weeks ago, sleep tracking isn’t working. I tried the following:

              Increased Resting Heart Rate
              Soft Reset of Watch
              Hard Reset of Watch
              Inactivated Stand Up Reminder Alert
              Any thoughts as I love this watch but need it to track sleep as well!

              thanasisT EgikaE peegeeP 3 Replies Last reply Reply Quote 0
              • thanasisT Offline
                thanasis Bronze Member @bankstreetwriter
                last edited by

                @bankstreetwriter
                although i am a very happy new owner of the Vertical, i can attest that indeed the sleep tracking (which i tried for fun becuase i really find those features unnecessary and sometimes even disturbing to my lifestyle) is quite random.

                1 Reply Last reply Reply Quote 1
                • EgikaE Offline
                  Egika Platinum Member @bankstreetwriter
                  last edited by

                  @bankstreetwriter and after soft and hard reset, you have enabled the sleep tracking with the appropriate time in the settings?

                  Is the step counter working?

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  bankstreetwriterB 1 Reply Last reply Reply Quote 0
                  • bankstreetwriterB Offline
                    bankstreetwriter @Egika
                    last edited by

                    @Egika yes it is.

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • peegeeP Offline
                      peegee @bankstreetwriter
                      last edited by

                      @bankstreetwriter did any of these changes/actions make any difference for the sleep tracking?

                      Been with a Suunto on my wrist since Ambit2
                      Currently alternating between Race titanium & Vertical titanium solar.
                      Would love a Vertical with amoled display.

                      bankstreetwriterB 1 Reply Last reply Reply Quote 0
                      • bankstreetwriterB Offline
                        bankstreetwriter @peegee
                        last edited by

                        @peegee

                        Unfortunately not. I have done the following:

                        Increased Resting Heart Rate
                        Soft Reset of Watch
                        Hard Reset of Watch
                        Inactivated Stand Up Reminder Alert

                        Still it has not tracked any sleep since I did the software update 2 weeks ago. Everything else works just fine…

                        1 Reply Last reply Reply Quote 1
                        • EgikaE Offline
                          Egika Platinum Member @bankstreetwriter
                          last edited by

                          @bankstreetwriter and 24/7 HR is on?

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          bankstreetwriterB 1 Reply Last reply Reply Quote 0
                          • D Offline
                            dombo Bronze Member
                            last edited by

                            Hi Guys, just to add my experience. I have Vertical and it works OK for me after update. I tried to sleep few night with Race because I like report about phases in the morning. But result of race was the same - full of awake gaps even I slept OK. I wear both watches the same tightness and I assume I sleep the same 🙂 So it might be related to sensor/device, not just a sleep/person.

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                            • bankstreetwriterB Offline
                              bankstreetwriter @Egika
                              last edited by

                              @Egika

                              No It is off. It never had to be on before - it was always off and sleep tracker worked before the software update. I turned it off to reserve battery. I will turn it on now and try…

                              1 Reply Last reply Reply Quote 1
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                Just fyi to all here. This topic is tracked to improve the current solution.

                                So my ask is only to keep the scope and add any valuable feedback if possible.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                ? AnonVerticalOwnerA peegeeP Mff73M 4 Replies Last reply Reply Quote 5
                                • stromdiddilyS Offline
                                  stromdiddily Gold Members
                                  last edited by

                                  I had three days of less than stelar sleep reporting (sleep starting 3-4 hours after reality).

                                  Tightened the strap last night and it went back to normal. Will try perhaps the velcro strap for rest time to maintain a tighter fit

                                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

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                                  • ? Offline
                                    A Former User @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

                                    Just fyi to all here. This topic is tracked to improve the current solution.

                                    if only fw were available for the S9PP users as well we could happily give our humble contribution and ideas

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                                    • SuperFlo75S Offline
                                      SuperFlo75 Silver Members Bronze Member
                                      last edited by

                                      Hello guys, I use the new firmware for SV since the day of release, and my first impression about sleep tracking was ‚it‘s as good or worse like before‘… that means that the times of sleeping are just ok, but the level of recovery was as low as before the update. But after about 8 or nine nights of using the watch with the new firmware, the level of recovery/recreation changed and was really much better the last nights… but I didn‘t change my settings in this time. The only thing I changed is that I wear the strap one hole closer because I thought it was too loose, perhaps because it is cold now and the tissue changed a little bit? Can somebody tell me about the parameters which have influence on sleep quality and recreation? Is it only the HR (and the rest HR that I tell the watch), or is it also the new HRV parameter which seems to need a calibration for about 14 days or more (my HRV widget is still not complete, the normal range is still missing)? For now, I thought about that the calibration of the HRV could be responsible for increasing sleep quality?

                                      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                      Suunto Wing
                                      Suunto 9 Peak Pro Titanium (owns my wife now)
                                      Suunto Spartan Ultra
                                      SA iOS 2.43.0 (18473)
                                      Instagram @superflo75

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                                      • bankstreetwriterB Offline
                                        bankstreetwriter
                                        last edited by

                                        So I turned on 24 HR tracking and finally the sleep worked. I didn’t know that it’s a prerequisite. I don’t think it was on 24 hours before the software update.

                                        EgikaE 1 Reply Last reply Reply Quote 1
                                        • TieutieuT Offline
                                          Tieutieu Platinum Member
                                          last edited by

                                          A few more nights, sleep tracking still perfect.
                                          I didn’t changed my settings since I received my SV in may :

                                          • hr tracking H24
                                          • no spo2 measurement
                                          • do not disturb activated from 11pm to 7 am
                                          • sleep target 7hours
                                          • sleep period set from 11pm to 7am
                                            Since update : hrv mesurement activated.

                                          Everything works fine.
                                          One night I woke up to have a (water) drink, it recorded the one minute awaken.

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          BrunoHB 1 Reply Last reply Reply Quote 0
                                          • BrunoHB Offline
                                            BrunoH Gold Members @Tieutieu
                                            last edited by

                                            @Tieutieu

                                            My SV keeps on measuring spO2 even though the setting is OFF 😭

                                            All my sleeps are tracked 1-2 hours short, usually from the beginning of the sleep, but sometimes from the end as well.

                                            This feature became useless, which is a shame since my sleeps used to be spot on before the update. Looking at the 12h graph it seems like my HR is going down slowly when I fall asleep.

                                            Compasses: M-311, A-10, SK-7
                                            Diving: Finnlight Navy 90, Vyper
                                            Sports: Metron, S7, S9B and Vertical

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