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    S3F: missing altitude data and very wrong speed data

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • Armin S.A Offline
      Armin S.
      last edited by

      Hi, since a short time I read here in the forum. Great!
      Now I have a question about an ugly problem: I use the Suunto 3 Fitness with an iPhone 7 - iOS 11.4 - and I’m actually very happy with this nice fitness watch and the Suunto app! But two things are very flawed, so I hope here in the forum someone has a solution or an explanation.

      1. The speed of running and cycling is recorded completely wrong. Permanent misfires and outliers like 360 km/h speed are recorded. But: the S3F is correctly coupled with iPhone iOS 11.4!
      2. No altitude informations are recorded.
        As a control, I recorded the training with Endomondo in parallel. All data for speed/pace and altitude are recorded correctly !!
        Has anyone had similar experiences. Is there any advice? Is it a software error or a hardware bug?

      Thanks for your efforts.

      SlaShS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
      • SlaShS Offline
        SlaSh Platinum Member @Armin S.
        last edited by

        @armin-s software error as watch getting data from the phone in this case with Endomondo recorded correctly.

        1 Reply Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Armin S.
          last edited by

          @armin-s I think S3F does not record altitude since lunch. It used to and the data was erratic. We are suffering from a Ascent bug that has deep roots to different calculation systems and I think they closed the ascent on S3f due to that.

          That said I am responsible for this issue to getting if fixed and delivered asap but again atm it does not have big prio on S3F. I do hope though that it will be enabled once we have nailed down some altitude miscalculations

          Community Manager / Admin @Suunto
          Creator of quantified-self.io - sync Garmin and COROS activities to Suunto, import Suunto routes, deliver Suunto routes to Garmin courses, and analyze training data in one private dashboard.

          Armin S.A 2 Replies Last reply Reply Quote 1
          • Armin S.A Offline
            Armin S. @Dimitrios Kanellopoulos
            last edited by Armin S.

            @dimitrios-kanellopoulos Thank you for your feedback! Well, at least I know what the cause is probably. Hopefully you can fix that in the near future. Best regards from Berlin.

            1 Reply Last reply Reply Quote 1
            • Armin S.A Offline
              Armin S. @Dimitrios Kanellopoulos
              last edited by Armin S.

              @dimitrios-kanellopoulos I checked it again: until 26.06. the altitude information was transferred correctly to the APP - I had installed the beta ver. 1.20 with TestFlight. On 27.06. I installed the official 1.20: since that time I have no more altitude information šŸ˜ž I also made a new calibration of the s3f.
              Maybe that helps to find the bug šŸ™‚

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Armin S.
                last edited by

                @armin-s yeah that is what I referring to. They stopped the altitude after some time.

                Community Manager / Admin @Suunto
                Creator of quantified-self.io - sync Garmin and COROS activities to Suunto, import Suunto routes, deliver Suunto routes to Garmin courses, and analyze training data in one private dashboard.

                1 Reply Last reply Reply Quote 0

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