TSB in Watch Screen Not actually like in app

GiPFELKiND

@lessthanmore haha okay then i understand how it works for him fine thank you

wmichi

@GiPFELKiND @SuuntoR The bug is even worse. Here you see the training widget for my current week:

The training widget displays the data of the last week, instead of the current week. And today’s data (which is 96 TSS for a roller skiing session I did) is missing. Or it is a glimpse into the future.

How can such a massive bug (for one of the standout features!) be overseen? Maybe a final change on the firmware was released untested? Suunto should think about how they test their stuff.

On the other hand, shit happens, it will be solved in the upcoming firmware release and in the app everything is correct.

GiPFELKiND

@wmichi oh noooooooo 🤮same as the Release from the Vertical?! Same Software problems after release?! Seems the suunto Race users are beta tester and not only adventure users time for FAST FIRMWARE UPDATE

GiPFELKiND

@wmichi
Same here. Today new week old data.

SuuntoR

My Tss is empty now for this week but it needed that power off, power on “reset”. Sure this will be fixed and hey, even the multi billion apple products aren’t always perfect at launch, or garmin, or… of course this bug is on one of the key points of this watch and that made me also think how could this be missed. But I can live with this and overall very satisfied of the new watch.

ChrisA

@wmichi I am not sure if this is a bug or it‘s just the displaying the „last seven days“?

SuuntoR

@ChrisA it says “this week” on tss screen, not “last 7 days”…

ChrisA

@SuuntoR yes you’re right, but my thought was, though it’s labelled “this week”, it might be showing the “last seven days” anyways - “trust nobody, not even your sportswatch”

Egika

@wmichi said in TSB in Watch Screen Not actually like in app:

@GiPFELKiND @SuuntoR The bug is even worse. Here you see the training widget for my current week:

The training widget displays the data of the last week, instead of the current week. And today’s data (which is 96 TSS for a roller skiing session I did) is missing. Or it is a glimpse into the future.

How can such a massive bug (for one of the standout features!) be overseen? Maybe a final change on the firmware was released untested? Suunto should think about how they test their stuff.

On the other hand, shit happens, it will be solved in the upcoming firmware release and in the app everything is correct.

Calm down. Today is Monday, the last week’s data is there until it is overwritten day by day by new data.

wmichi

@Egika I am easy like sunday morning We are just pointing out, that an advertised function is not working at all. As @isazi said, it’s fixed in the next update. So all is good.

Egika

@wmichi I just read „massive bug“ – when there is just historical data of last week instead of nothing.

Anyway. Will be fixed, yes.

SuuntoR

@Egika said in TSB in Watch Screen Not actually like in app:

@wmichi I just read „massive bug“ – when there is just historical data of last week instead of nothing.

Anyway. Will be fixed, yes.

Thats right. My watch is showing empty this week and not the last weeks activities. But this is after powering off and back on once (not the soft or hard reset. And power off and on is because otherwise the tsb and ctl numbers won’t sync correctly). I guess the activities shown for last week is the same thing that this topic is first about, the sync just won’t work properly yet.

At least my point even writing these things here is not to complain. But to point out where the problem is and trying to help Suunto to understand and fix these. Maybe they already know exactly what the problem is and fix for this. And these posts are unnecessary. Then again, this already once went by their eyes. But lets wait a while

ChrisA

@SuuntoR and with Tuesday the week is now empty

wmichi

@Egika You sound a little bit like “this is not a bug, it’s a feature” The bug itself might be a small one, but I would call the concequences massive.

Having to reset the watch on a daily basis is not a feature. Especially if this also resets the resources (which renders this feature also useless). If a screen, where data about the current week should be displayed, displays instead data from the last week, then this is also not a feature. This screen needs to be empty, if I have done no workouts in the current week. This is simply not a screen with historical data from last week. If it was, it was labeled with “LAST WEEK”.
This whole functionality around training stats is buggy on the watch. And since all of this is one of the key features of this watch, is so obvious and easily reproducable, I am calling it a massive bug.

I really like the watch and what Suunto is doing with all of these metrics! But still, sugarcoating is not my thing.

wmichi

@ChrisA Yes, it seems to be one day off.

Egika

@wmichi all good and understood.
And what came up until now since release FW has been fixed. But this we know already

Jonathan C

Can replicate the issue on SV running new software, data on watch seems to be one day off at night where I live. Could it be because it changes at UTC 00:00?

Wonder if this is acknowledged and will be fixed in the future, on the Vertical, thanks.

Ivo Smolis

New Suunto Race user here (have had the watch for like ~1 week). Newest software (the watch shows it’s up to date and doesn’t want to update). Noticed the wrong TSS, TSB etc. syncing issue between the watch and app - i.e. missing TSS for latest workout etc. Did a soft reset which updated the values correctly. But after today’s workout it’s out of sync again - the workout duration is registered correctly but no TSS for today, all other metrics are also all over the place… could soft reset which would probably solve the issue again (till the next workout) but that’s not really a solution - as it also wipes out other metrics - like the „resources” / „body battery”, wrist hr history etc - it’s annoying….

Mads Hintz-Madsen

@Ivo-Smolis as far as I know, only the resources history graph on the watch is lost when doing a soft reset but the history is still visible in the app. The actual resource value is not reset (which would really annoy me ) so that’s good. HR history is not affected by a soft reset.

FWIW, I do a soft reset every morning as a temporary workaround until the bug is fixed.

Ivo Smolis

@Mads-Hintz-Madsen you are right! My mistake. I thought the HR graph also was wiped out when I tried that. The resources value is also indeed left intact, just the graph is lost. Okay then it’s not as much of an issue but still obviously is a bug which should be fixed