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    Disappointing launch

    Scheduled Pinned Locked Moved Suunto Race
    183 Posts 39 Posters 18.7k Views
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    • C Offline
      craigeggleton Bronze Member @sir_max
      last edited by

      @sir_max Please tell me this is a joke???

      GiPFELKiNDG 1 Reply Last reply Reply Quote 0
      • C Offline
        craigeggleton Bronze Member @sir_max
        last edited by

        @sir_max So after reading this again, were they saying your order had now shipped and they were offering you the additional options as an apology? If that is the case, then I’d be OK with that.

        1 Reply Last reply Reply Quote 1
        • General_WittG Offline
          General_Witt @gizmo
          last edited by General_Witt

          @gizmo I like the way the grey Titanium gets scratched way more than black steel. Scratches are less visible. The jewelry I ordered the Titanium versione from told me thay expect to receive the watches before November, that is a delay I’m ok with, otherwise they’ll reimburse me the full price of the watch.

          1 Reply Last reply Reply Quote 0
          • C Offline
            colinmacdon Bronze Member @sir_max
            last edited by

            @sir_max at least that is something 🙂 . I have received no communication (unless I chat with support, but then they know nothing). No indication of a delay or what is going on or a new ETA.

            S 1 Reply Last reply Reply Quote 0
            • S Offline
              sir_max Bronze Member @colinmacdon
              last edited by sir_max

              @colinmacdon @craigeggleton yes, I edit my original post to add the bit they said about the shipping but global-e says nothing haha.

              Just a note that I did have a chat with support and one time they asked for my email, so perhaps try again to get someone who takes down your details.

              I mean it’s a nice a gesture but at this point I just want the watch! Maybe I’ll take the store credit and get a new watch bands or heart rate monitor…

              C 1 Reply Last reply Reply Quote 1
              • C Offline
                colinmacdon Bronze Member @sir_max
                last edited by colinmacdon

                @sir_max They took my info (email, etc.) both times, but really offered no help and I haven’t heard anything,

                1 Reply Last reply Reply Quote 1
                • C Offline
                  craigeggleton Bronze Member
                  last edited by

                  Tempted to return this when/if it arrives and just pull the trigger on something else. Have trouble supporting this kind of nonsense.

                  1 Reply Last reply Reply Quote 3
                  • EgikaE Offline
                    Egika Platinum Member
                    last edited by

                    the bottle is 29€ in the store. So better take the 70€ voucher right away and get 2 bottles 🙂

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    S sashaklepikovS 2 Replies Last reply Reply Quote 1
                    • S Offline
                      sir_max Bronze Member @Egika
                      last edited by

                      @Egika haha they might tempt me to get the wing

                      1 Reply Last reply Reply Quote 1
                      • sashaklepikovS Offline
                        sashaklepikov Bronze Member @Egika
                        last edited by

                        @Egika the only issue - you have to pay for delivery additionally if spend €70. and a bottle (I hope) will be shipped together with delayed Titanium

                        Garmin Forerunner 210 Black (ret.)
                        Suunto Ambit3 Peak Black (gave it to my father)
                        Suunto 9 Peak Granite Blue Titanium (gave it to a runner in our running chat)
                        Suunto 9 Peak Pro Titanium Sand (waiting on the shelf)
                        Suunto Race Titanium Charcoal (current)

                        1 Reply Last reply Reply Quote 0
                        • General_WittG Offline
                          General_Witt
                          last edited by

                          An Update for you guys.
                          The eBay jewelry (it’s a real physical shop) where I ordered the Titanium Race has cancelled my order.
                          He just received a new stock of watches but only the steel version.
                          He said Suunto promised to deliver him the Titanium stock next week, but he wasn’t certain about that.
                          So it’s at least next week.
                          I’m sincere, if only Fenix wasn’t the ugliest watch on the market I’d have bought one days ago.

                          1 Reply Last reply Reply Quote 0
                          • TieutieuT Offline
                            Tieutieu Platinum Member
                            last edited by Tieutieu

                            Seems that titanium version is available for purchase, at least on french suunto’s website…

                            Everybody should keep cool ! 😊

                            “Much Ado About Nothing” ??

                            Suunto’s devices at home :
                            Vertical titanium solar
                            Suunto Race S
                            S9pp titanium sand
                            Suunto Wing
                            S9B titanium Ambassador edition, A3P, X6

                            M wcreasylW 2 Replies Last reply Reply Quote 3
                            • M Offline
                              Mi_chael Bronze Member @Tieutieu
                              last edited by

                              @Tieutieu

                              Ordered it just now !!
                              Thanks for the tip 😉

                              M 1 Reply Last reply Reply Quote 2
                              • M Offline
                                Mi_chael Bronze Member @Mi_chael
                                last edited by Mi_chael

                                Waiting for confirmation… ✅

                                Waiting for delivery info… ✅

                                Waiting for unboxing…

                                Waiting for testing…!!!

                                😁

                                I updated my post for each step 😉

                                S 1 Reply Last reply Reply Quote 1
                                • S Offline
                                  sir_max Bronze Member @Mi_chael
                                  last edited by

                                  @Mi_chael hope you get it quick hehe

                                  1 Reply Last reply Reply Quote 0
                                  • wcreasylW Offline
                                    wcreasyl @Tieutieu
                                    last edited by

                                    @Tieutieu It looks like the Ti is also available on the US site again. It does say due to high demand there is a limit of 1 per order.

                                    Hopefully that means something was resolved. I’m still waiting to hear back about the order I placed right when it released.

                                    Previous: Traverse Alpha | Core Alpha | FR245, 255s | FR945, 955 Solar | Instinct 2X | Pace 2
                                    Waiting On: Race | Wing

                                    C 1 Reply Last reply Reply Quote 1
                                    • C Offline
                                      craigeggleton Bronze Member @wcreasyl
                                      last edited by

                                      @wcreasyl The fact that the watch is now available to order again and it is available on US Amazon site makes me even more furious that this joke of a company still has not shipped mine. Their chat function on their support site is an absolute joke. Amateur hour over therre.

                                      Bogdan1921B ChrisAC 2 Replies Last reply Reply Quote 0
                                      • Bogdan1921B Offline
                                        Bogdan1921 Silver Members Bronze Member @craigeggleton
                                        last edited by

                                        It’s really sad so see what’s happening. It was a lot of hype around of this new watch, but I feel that Suunto it’s losing train after train. All this issues will keep a lot of people apart the brand.

                                        Suunto Race
                                        Polar H10
                                        Iphone 14 Pro
                                        Suunto 9 Baro [sold]

                                        S ? 2 Replies Last reply Reply Quote 1
                                        • S Offline
                                          sir_max Bronze Member @Bogdan1921
                                          last edited by

                                          @Bogdan1921 this is so true… after all the mess, I am ready to finally move off the Ambit 2 for the Race but what a debacle…

                                          BrunoHB 1 Reply Last reply Reply Quote -1
                                          • LechamoixL Offline
                                            Lechamoix Bronze Member
                                            last edited by

                                            Rumour… Rushed release and production problems in Asia… Suunto will say nothing and neither will the field testers…

                                            Marius Jacobsen EggerudM EgikaE 2 Replies Last reply Reply Quote 0
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