Quality Issues S9PP

mikel

Hi everyone,

As a long time SUUNTO user I am very disappointment with the quality of the S9PP

Already the 3rd S9PP is broken.

1st S9PP (all black), bought 30th April 2023

After 4 month charging problems occurred. Send back to Amazon. Could not be repaid within 21 days. refund.

2nd S9PP (titanium slate), bought 16. September 2023

GPS problems and random restarts after 12day usage. send back to dealer

now i have just received the 3rd S9PP (all black)

excessive battery drain from the first day.

I don’t understand what is wrong with SUUNTO’s quality. I have the spartan sports which is working for years. Happily I did not give it away, it is my fallback clock now. My wife have the S5P and my son S7. All watches were running nicely.

So I have one screen protector for S9PP left. should I give it another try?

The first S9PP left a really good impression. So sad that the charging problems occurred.

zhang965

Jamais deux sans 3.

Brad_Olwin

@mikel said in Quality Issues S9PP:

Hi everyone,

As a long time SUUNTO user I am very disappointment with the quality of the S9PP

now i have just received the 3rd S9PP (all black)

excessive battery drain from the first day.

I don’t understand what is wrong with SUUNTO’s quality. I have the spartan sports which is working for years. Happily I did not give it away, it is my fallback clock now. My wife have the S5P and my son S7. All watches were running nicely.

So I have one screen protector for S9PP left. should I give it another try?

The first S9PP left a really good impression. So sad that the charging problems occurred.

Check to see what the backlight settings are. With some of the updates the backlight is automatically toggled on and this will show as an excessive battery drain. Has happened to me more than once.

mikel

@Brad_Olwin Hi Brad,

Backlight is “off”, Raise to wake “off”, Brightness “Medium”, Backlight switch “off”.

Software update to newest
2 times factory reset

I have fully charged it at 12PM. 9 hours later it dropped to 66% without any workout today.I did just wear it. I set it up like the previous two S9PPs I had. There the Battery lasted for weeks. I will send it back tomorrow.

mikel

@zhang965 said in Quality Issues S9PP:

Jamais deux sans 3.

It was the 3rd

EDIT: Just ordered the 4th S9PP. This time a refurbished from Suunto. Hopefully this has received all revisions and is checked for problems.