Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Quality Issues S9PP

    Suunto 9 Peak Pro
    s9pp broken
    3
    5
    295
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • mikelM
      mikel
      last edited by

      Hi everyone,

      As a long time SUUNTO user I am very disappointment with the quality of the S9PP

      Already the 3rd S9PP is broken.

      1st S9PP (all black), bought 30th April 2023

      • After 4 month charging problems occurred. Send back to Amazon. Could not be repaid within 21 days. refund.

      2nd S9PP (titanium slate), bought 16. September 2023

      • GPS problems and random restarts after 12day usage. send back to dealer

      now i have just received the 3rd S9PP (all black)

      • excessive battery drain from the first day.

      I don’t understand what is wrong with SUUNTO’s quality. I have the spartan sports which is working for years. Happily I did not give it away, it is my fallback clock now. My wife have the S5P and my son S7. All watches were running nicely.

      So I have one screen protector for S9PP left. should I give it another try?

      The first S9PP left a really good impression. So sad that the charging problems occurred.

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • zhang965Z
        zhang965
        last edited by

        Jamais deux sans 3.

        Winners Wear Winners

        mikelM 1 Reply Last reply Reply Quote 1
        • Brad_OlwinB
          Brad_Olwin Moderator @mikel
          last edited by

          @mikel said in Quality Issues S9PP:

          Hi everyone,

          As a long time SUUNTO user I am very disappointment with the quality of the S9PP

          now i have just received the 3rd S9PP (all black)

          • excessive battery drain from the first day.

          I don’t understand what is wrong with SUUNTO’s quality. I have the spartan sports which is working for years. Happily I did not give it away, it is my fallback clock now. My wife have the S5P and my son S7. All watches were running nicely.

          So I have one screen protector for S9PP left. should I give it another try?

          The first S9PP left a really good impression. So sad that the charging problems occurred.

          Check to see what the backlight settings are. With some of the updates the backlight is automatically toggled on and this will show as an excessive battery drain. Has happened to me more than once.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/Wing

          mikelM 1 Reply Last reply Reply Quote 0
          • mikelM
            mikel @Brad_Olwin
            last edited by mikel

            @Brad_Olwin Hi Brad,

            Backlight is “off”, Raise to wake “off”, Brightness “Medium”, Backlight switch “off”.

            • Software update to newest
            • 2 times factory reset

            I have fully charged it at 12PM. 9 hours later it dropped to 66% without any workout today.I did just wear it. I set it up like the previous two S9PPs I had. There the Battery lasted for weeks. I will send it back tomorrow. 😞

            1 Reply Last reply Reply Quote 0
            • mikelM
              mikel @zhang965
              last edited by mikel

              @zhang965 said in Quality Issues S9PP:

              Jamais deux sans 3.

              It was the 3rd 😬

              EDIT: Just ordered the 4th S9PP. This time a refurbished from Suunto. Hopefully this has received all revisions and is checked for problems. 🤞

              1 Reply Last reply Reply Quote 0
              • First post
                Last post

              Suunto Terms | Privacy Policy