No-Map-Problem
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@Mats-Persson @Henrik-Jacobsson Could you share (Direct Message) specific location to me which have problems? Coordinates or place name
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@Mats-Persson @Henrik-Jacobsson you should see an update for “Västra Götaland County” in your Suunto App and can download it to the watch
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@pavel-samokha said in No-Map-Problem:
@Mats-Persson @Henrik-Jacobsson you should see an update for “Västra Götaland County” in your Suunto App and can download it to the watch
Thanks! I see it, and will try it soon. I also got weird suggestions from customer support and then sending the watch for repair (when other regions work well)
Great response on fixing the map that quickly
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@Mats-Persson @Henrik-Jacobsson forgot to say, after map update you may need to restart your watch - otherwise it may have old map cached in memory
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@pavel-samokha hello. Need to restart watch after each map update ? Soft reset ? Thanks
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@Antoine you don’t need to, the cache will go away eventually, but in cases update is supposed to fix something it’s better to do soft reset to be sure you see updated version (e.g. go settings -> general -> power off, then power on by pressing upper button)
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@pavel-samokha Many thanks for your support and solution to the problem!
There was indeed a notification in the maps section and the map now works fine after I deleted the old one and downloaded the new one and did a soft reset (power off/on).
Perhaps good to educate customer support not to tell people to send back watches when the problem is only map related and can be fixed remotely!
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@pavel-samokha For my SV I noticed a increased battery consumption after downloading new maps or updating maps… for example from 100% to 10% in about 3 weeks, and normally it goes from 100% to 10% in 4 weeks… but I also noticed a normal behavior when doing a soft reset after charging and downloading maps… can you explain this behavior?
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@SuperFlo75 I don’t think updated maps have any influence on battery life
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@pavel-samokha Ok, thanks for your answer, but I had this experience I wrote down everything I did with my SV and when…