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    S9PP stuck in saving screen

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • zhang965Z Offline
      zhang965 @MKPotts
      last edited by

      @MKPotts said in S9PP stuck in saving screen:

      @zhang965
      The Vertical looks perfect for my use but I can’t justify it 4 months after buying the S9PP!
      I still need to sell a Garmin Enduro that I bought and used briefly last year. I had significant issues with it, so I know that things aren’t better (for me at least) jumping to Garmin.

      I do understand you, s9pp get just released since some months.

      but how many updates did we get? What did they fixed?

      I saw my watch’s performance is getting worse, and it’s what I used to see with my S9/s9p after about 5 months using.

      So the question is, do you trust them to fix your watch? And how long will you wait? If you wait to long, your s9pp will get cheaper in the second hand market. You’d better sell it now and pick up the new one.

      That’s what I did.

      Winners Wear Winners

      M aroo7A 2 Replies Last reply Reply Quote 0
      • M Offline
        MKPotts Bronze Member @zhang965
        last edited by

        @zhang965
        In terms of falling secondhand values, I got hit with that with my Enduro, which is why I haven’t sold it. Months of unhelpful discussion with Garmin support, during which time they launched the Enduro 2 and my watch crashed in value.

        But my experience overall with Suunto has been positive. No problems with my S9B and GNSS accuracy was significantly improved in the year after I bought it. Plus plenty of meaningful (to me) features added (such as structured intervals). My S9P got increasingly laggy, to the point I thought it might lose an activity, but it never did. Then this was largely solved with a firmware update last year (I don’t remember which one).

        With the S9PP, I can live with a bit of lagginess as long as activities aren’t lost. If this becomes a frequent issue for a lot of users, I expect that Suunto will fix it. If it doesn’t and I’m one of the few, I’ll send my watch back. Other than the issue today (and an annoying bug with autolaps, that sends the watch back to a different screen), I’m very happy with my S9PP, so don’t want to abandon it yet.

        If I sold it now, I’d likely still be £/€400-500 short of the cost of a Vertical, given that the market in the UK for secondhand watches isn’t strong (nearly everyone defaults to Garmin).

        1 Reply Last reply Reply Quote 0
        • aroo7A Offline
          aroo7 Bronze Member @MKPotts
          last edited by

          @MKPotts also seems to me that this problem is related to the slowdown of the watch after a few months of use. I have no proof of this, of course 😉

          But for some reason the watch records activity noticeably longer - in my case it can even take more than 30 seconds… and sometimes it won’t finish the save.

          I have registered hundreds of workouts and have not had this problem. Later (sometime in March) in the space of 10 days the watch crashed 3 times and since then I have not had this problem again.

          Hopefully, the upcoming update will bring an improvement.

          1 Reply Last reply Reply Quote 1
          • aroo7A Offline
            aroo7 Bronze Member @zhang965
            last edited by

            @zhang965 It’s a bit of a bummer that we have to wait so long for an update to an essentially new watch like the S9PP. I understand that Suunto is not a big company and they have limited resources, but it shouldn’t be like this.
            Regardless of the fact that they probably worked very hard on the new Vertical.

            L 1 Reply Last reply Reply Quote 1
            • L Online
              Likarnik Bronze Member @aroo7
              last edited by

              @aroo7 This is my only big complaint to Suunto. I get it that they are small company, that they have their own philosophy about features and so on. But I don’t get it how they can not create a branch in code, deploy a fix with firmware update and later merge it to ‘proper’ update with new futures 3 times a year.

              zhang965Z 1 Reply Last reply Reply Quote 1
              • zhang965Z Offline
                zhang965 @Likarnik
                last edited by

                @Likarnik said in S9PP stuck in saving screen:

                aroo7 This is my only big complaint to Suunto. I get it that they are small company, that they have their own philosophy about features and so on. But I don’t get it how they can not create a branch in code, deploy a fix with firmware update and later merge it to ‘proper’ update with new futures 3 times a year.

                Don’t worry about that, suunto is recruiting some développeurs in china now. So in the future they might have more capabilities.

                Winners Wear Winners

                freeheelerF 1 Reply Last reply Reply Quote -2
                • freeheelerF Offline
                  freeheeler @zhang965
                  last edited by

                  @zhang965
                  do you know or is it just an unfounded comment?

                  living sideways

                  1 Reply Last reply Reply Quote 2
                  • Francesco PaganoF Offline
                    Francesco Pagano Silver Members Bronze Member
                    last edited by

                    With my Suunto 5 this issue has been more frequent, after a few months of use: in the past 6 weeks, it occurred on 1 out of 5 weekly run activities. It happened with my first watch, while I updated it to a new firmware twice throughout the last year, and it’s now happening with a new replacement one.
                    Since @isazi is suggesting that external HR monitors might be a cause, today I took mine off my chest before ending and saving the activity, and I had no issue. Let’s see how it goes.

                    S9PP
                    S5

                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                    • D Offline
                      deserthike20 Bronze Member
                      last edited by

                      My S9PP has been getting a little slow both in starting and saving exercises. A few times I wondered if it had frozen up saving an exercise.

                      Last week I did a full factory reset and it is much better now. I’m glad I took the time to do it. Of course the new update that’s coming could fix this problem to.

                      Suunto 9 Peak Pro
                      Suunto Vertical

                      zhang965Z L aroo7A 3 Replies Last reply Reply Quote 0
                      • zhang965Z Offline
                        zhang965 @deserthike20
                        last edited by

                        @deserthike20 said in S9PP stuck in saving screen:

                        My S9PP has been getting a little slow both in starting and saving exercises. A few times I wondered if it had frozen up saving an exercise.

                        Last week I did a full factory reset and it is much better now. I’m glad I took the time to do it. Of course the new update that’s coming could fix this problem to.

                        It’s the time for vertical

                        Winners Wear Winners

                        D aroo7A 2 Replies Last reply Reply Quote -1
                        • L Online
                          Likarnik Bronze Member @deserthike20
                          last edited by

                          @deserthike20 factory reset helped my s9p too

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            deserthike20 Bronze Member @zhang965
                            last edited by

                            @zhang965 Its ordered! Titanium Sand…

                            Suunto 9 Peak Pro
                            Suunto Vertical

                            zhang965Z 1 Reply Last reply Reply Quote 1
                            • zhang965Z Offline
                              zhang965 @deserthike20
                              last edited by

                              @deserthike20 said in S9PP stuck in saving screen:

                              zhang965 Its ordered! Titanium Sand…

                              I’m trying to get mine next week, hope you don’t need to reset your vertical one day…

                              Winners Wear Winners

                              1 Reply Last reply Reply Quote 0
                              • aroo7A Offline
                                aroo7 Bronze Member @zhang965
                                last edited by

                                @zhang965 How can you be sure that Vertical will not have these problems in the future?

                                zhang965Z 1 Reply Last reply Reply Quote 0
                                • aroo7A Offline
                                  aroo7 Bronze Member @deserthike20
                                  last edited by

                                  @deserthike20 I just wanted to ask if anyone has tried doing a reset to factory settings and if that helps 😉 thanks for the feedback

                                  1 Reply Last reply Reply Quote 0
                                  • zhang965Z Offline
                                    zhang965 @aroo7
                                    last edited by

                                    @aroo7 said in S9PP stuck in saving screen:

                                    @zhang965 How can you be sure that Vertical will not have these problems in the future?

                                    Oh come, I never say that, actually all my suunto watches had such issue, Spartan, S9B, s9p and s9pp.

                                    Everytime it’s getting slower I reset it and sell it and buy a new release watch.

                                    For me, vertical should stay at least 1 year without problem.

                                    Winners Wear Winners

                                    aroo7A 1 Reply Last reply Reply Quote -2
                                    • aroo7A Offline
                                      aroo7 Bronze Member @zhang965
                                      last edited by

                                      @zhang965 said in S9PP stuck in saving screen:

                                      Everytime it’s getting slower I reset it and sell it and buy a new release watch.

                                      😂 👍

                                      1 Reply Last reply Reply Quote 0
                                      • jthomiJ Offline
                                        jthomi
                                        last edited by

                                        Today S9PP stuck while syncronizing with the HR Belt, similar error to the one where it stuck while saving. The activity was lost, but the HR data is shown in the graph in todays summary. Had the same error with my SSS, and its just annoying, hopefully it will be fixed soon. Sadly I can’t afford a new Suunto watch every year like other lucky ones here. 😆🙄 IMG_9684.PNG

                                        aroo7A 1 Reply Last reply Reply Quote 1
                                        • aroo7A Offline
                                          aroo7 Bronze Member @jthomi
                                          last edited by

                                          @jthomi Was it a Suunto hr belt or another company? I was wondering if this could be due to some incompatibility with third-party devices

                                          jthomiJ ? 2 Replies Last reply Reply Quote 0
                                          • jthomiJ Offline
                                            jthomi @aroo7
                                            last edited by

                                            @aroo7 Sunnto HR Belt

                                            1 Reply Last reply Reply Quote 0
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