Faulty Recording
-
It happened again.
The watch recorded a 12 m workout instead a 5 km workout. I just send the logs [May 5th - about 4.40 p.m. GMT+2 - contact me for email]. Can please someone take a look, why this happens. It is so frustrating. Thank you.Recorded workout:
Track I ran:
-
Hello,
did you contact official suunto support?
-
@zhang965 Yes, I tried that half a year ago. It ended up with the advise to reset the watch. And I hate having to this, because it is really annoying to set it up again.
-
@HurricaneWeasel said in Faulty Recording:
because it is really annoying to set it up again.
Did they suggest an hard (factory) or soft reset ?
Soft resetting doesn’t remove settingsSVTS - 2.50.28
SSSWHR BARO Amber - 2.8.32
Samsung A5 2016 - Android 7.0
Samsung A33 2022 - Android 16 - One UI 8.0
Suunto App Android 6.8.9 beta
Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max -
@HurricaneWeasel
did you also send logs?
resetting could help, but before that: please send logs as it will be the basis for developers to look into and search for potential bugsliving sideways
-
@sartoric Hard Reset.
-
@freeheeler I did send the logs.
-
@HurricaneWeasel
Is it your today’s run?
If yes, In Suunto App, I can see 5km.
You are showing sports tracker screen.Could you share exact link of this activity to be sure?
-
@Mff73 Yes, I manually edited it. https://www.sports-tracker.com/workout/hurricaneweasel/645270ac07328e75add792fd
Thank you for looking!
-
@HurricaneWeasel
Oups, I didn’t think about manual edit
Sorry, no idea what may happened. -
@Mff73
@HurricaneWeasel
I hazard a guess: my watch (S9B) did a similar thing once (last summer, never since). it crashed half way and recorded some, but not all data.
could be a one time issue and like in my case never happen again.
but you said it happened half a year ago already, it’s not so often that it could be tracked and analyzed seriously, but annoying anyway. -
@freeheeler Seems, I got a Monday Model. I have this watch for 9 Month. I had to factory reset it twice because it would crash while saving workouts. The recording of only a few meters of a workout happened twice this year.
The watch is awesome (battery time is superb), but reliability needs improvement. -
@HurricaneWeasel did you have to stop the activity, or found the watch already on the watch face?
-
Another idea: have you checked you are using the latest firmware? Recently there has been a bug fix version.
t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium
-
@Egika
I think latest for the peak is 2.23.20, isn’t it?
2.23.24 is for baro only (?) -
@HurricaneWeasel this shoes that gps was not on
Community Manager / Admin @Suunto
Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more… -
@Egika Firmware is up to date.
-
@Dimitrios-Kanellopoulos GPS and heart rate was green, when i started. Screen turned of a few seconds after start, as expected. There was nothing unusual.
-
@HurricaneWeasel screen turned off a few seconds after start? Are you using some special battery mode?
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
-
@isazi Yes. I don’t need the screen while running. I know the way.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login