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    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
    46 Posts 21 Posters 8.4k Views 19 Watching
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    • isaziI Offline
      isazi Moderator
      last edited by

      If you had your watch crashing during activities without a clear pattern, go to Suuntolink and download the update that has been released today.

      Watch: Suunto Vertical 2 Titanium Black

      Blog: isazi's home

      TieutieuT Andi BuzerA BeepiB 3 Replies Last reply Reply Quote 7
      • H Offline
        halajos Bronze Member
        last edited by

        Is this issue related? Or was that fixed already? I had it only once, long ago.

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @halajos
          last edited by

          @halajos the fix should not be related to that.

          Watch: Suunto Vertical 2 Titanium Black

          Blog: isazi's home

          1 Reply Last reply Reply Quote 1
          • TieutieuT Offline
            Tieutieu Platinum Member @isazi
            last edited by

            @isazi said in Hotfix 2.23.24:

            If you had your watch crashing during activities without a clear pattern, go to Suuntolink and download the update that has been released today.

            Is there other things fixed (I think of Suunto apps that can’t be selected for example) ?

            Is this update recommended even if we don’t have the crash during exercises ?

            Best regards.

            Mathieu

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing & Spark
            S9B titanium Ambassador edition, A3P, X6

            isaziI 1 Reply Last reply Reply Quote 1
            • isaziI Offline
              isazi Moderator @Tieutieu
              last edited by

              @Tieutieu to the best of my knowledge, this update is made to fix a specific bug. I personally would install it anyway, even if the bug didn’t affect me so far, to avoid it happening in the future.

              Watch: Suunto Vertical 2 Titanium Black

              Blog: isazi's home

              R TieutieuT 2 Replies Last reply Reply Quote 1
              • R Offline
                renandp11 @isazi
                last edited by

                @isazi Hi there! Sorry I’m 3 days new to Suunto. Is there a way to download latest hotfix? My Suunto link app is still trying to download v2.23.20 and my Suunto 9 Baro remains crashed with the downward arrow and second dost flashing. Tried soft reset but remains the same. Thanks for advicing!

                isaziI EgikaE 2 Replies Last reply Reply Quote 0
                • TieutieuT Offline
                  Tieutieu Platinum Member @isazi
                  last edited by

                  @isazi said in Hotfix 2.23.24:

                  @Tieutieu to the best of my knowledge, this update is made to fix a specific bug. I personally would install it anyway, even if the bug didn’t affect me so far, to avoid it happening in the future.

                  Thanks !

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing & Spark
                  S9B titanium Ambassador edition, A3P, X6

                  1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @renandp11
                    last edited by

                    @renandp11 that should not happen. What operating system are you using? Which Suuntolink version?

                    Watch: Suunto Vertical 2 Titanium Black

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 0
                    • Andi BuzerA Offline
                      Andi Buzer Bronze Member @isazi
                      last edited by

                      @isazi is there an ETA for this fix for the s9p? Mine crashed two to three times at every workout in the last week

                      Watches:
                      Suunto 9
                      Suunto 9 Peak Titanium

                      isaziI 1 Reply Last reply Reply Quote 2
                      • isaziI Offline
                        isazi Moderator @Andi Buzer
                        last edited by

                        @Andi-Buzer I have no knowledge about that, will share updates if I do.

                        Watch: Suunto Vertical 2 Titanium Black

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 1
                        • EgikaE Offline
                          Egika Platinum Member @renandp11
                          last edited by

                          @renandp11 If Suuntolink does not find the update automatically, you can try this link to manually download the file (then drag the zip onto the watch in SuuntoLink)
                          https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.24.1722-F.zip

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

                          1 Reply Last reply Reply Quote 0
                          • BeepiB Offline
                            Beepi @isazi
                            last edited by

                            @isazi this patch didn’t solve the bug affecting the Suunto app loop:pace. I bet also other apps are involved, although I don’t use them. Just select the app and start the activity. The app will show once and then if you scroll/swipe the screens, it will freeze or disappear (black screen). Just try it out. This bug was reported months ago in the forum. Is disappointing you don’t hear.

                            N 1 Reply Last reply Reply Quote 0
                            • N Online
                              nseslija Bronze Member @Beepi
                              last edited by

                              @Beepi i have the same problem with the app loop speed. The workaround, while waiting for the fix from Suunto, is to remove all the apps from the watch , reset the watch and then add the apps back to the watch. The solution works for some time, and then all over again…

                              Ambit 2S
                              Ambit 3 Peak
                              Suunto 9 baro
                              Suunto Vertical Ti Solar

                              isaziI 1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @nseslija
                                last edited by

                                @nseslija a reset is needed? Just removing the S+ app from the watch and then add it again does not solve the issue?
                                I was not aware that the S+ loop app does not work, I use it with my S9P often.

                                Watch: Suunto Vertical 2 Titanium Black

                                Blog: isazi's home

                                N BeepiB 2 Replies Last reply Reply Quote 0
                                • N Online
                                  nseslija Bronze Member @isazi
                                  last edited by

                                  @isazi I think that I tried without reset and it didn’t work…

                                  Ambit 2S
                                  Ambit 3 Peak
                                  Suunto 9 baro
                                  Suunto Vertical Ti Solar

                                  1 Reply Last reply Reply Quote 1
                                  • BeepiB Offline
                                    Beepi @isazi
                                    last edited by

                                    @isazi I have tried it all: soft reset, hard reset, downgrading, removing-adding apps, but it’s always the same… I have the 9baro though…

                                    N 1 Reply Last reply Reply Quote 0
                                    • N Online
                                      nseslija Bronze Member @Beepi
                                      last edited by

                                      @Beepi It worked for me…

                                      Ambit 2S
                                      Ambit 3 Peak
                                      Suunto 9 baro
                                      Suunto Vertical Ti Solar

                                      BeepiB 1 Reply Last reply Reply Quote 0
                                      • BeepiB Offline
                                        Beepi @nseslija
                                        last edited by

                                        @nseslija having to reset saggests that not the app is foulty but the integration of the app with some sport modes… I use it for example in connection with the sport mode for cross country skiing…

                                        N 1 Reply Last reply Reply Quote 0
                                        • N Online
                                          nseslija Bronze Member @Beepi
                                          last edited by

                                          @Beepi I use it in custom cycling sport mode. I don’t think it is sport mode related, don’t sure… I noticed that it has stopped working after the SA update once …maybe just coincidence…

                                          Ambit 2S
                                          Ambit 3 Peak
                                          Suunto 9 baro
                                          Suunto Vertical Ti Solar

                                          BeepiB 1 Reply Last reply Reply Quote 0
                                          • BeepiB Offline
                                            Beepi @nseslija
                                            last edited by

                                            @nseslija bug was introduced with the software version 2.20.30… I had no problems before…

                                            1 Reply Last reply Reply Quote 0

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