Bug: Display shows some elements when it should be off/dark

[A Former User]

Since the last update, I occasionally observe that the S9P display shows some elements when it’s supposed to be all dark - in standby. See attached photo. It’s always the same elements and not random: Empty battery symbol and two horizontal lines.

[sartoric]

@Simon
did you ever try a soft reset?

[zhang965]

I saw it once on my s9pp, but only once

[A Former User]

@sartoric said in Bug: Display shows some elements when it should be off/dark:

@Simon
did you ever try a soft reset?

Occasionally, but not sure if I did since I noticed the bug.

Well, I do turn off the watch regularly. I would think that this is the same as a soft reset? WDYT?

It’s not something that concerns me a lot … Bit of waste of energy, but probably not even noticeable.

[A Former User]

@zhang965 Thank you! Good to know it’s not particularly my watch. So, no defect, just a software bug highly likely.

[zhang965]

@Simon said in Bug: Display shows some elements when it should be off/dark:

@zhang965 Good to know it’s not particularly my watch. So, no defect, just a software bug highly likely.

I took my watch for my bath, after that I saw the black screen has an icon or something,
When I realized it’s not normal, I already wear it back, the watch face back to time

I saw it only once

[freeheeler]

@Simon
I saw it few times on my S9B, nothing to worry about IMO.
shake it, let it be untouched somewhere and it doesn’t happen again.

[Panagiotis Kritikakos]

I started seeing it too, not long ago and after the last update.

I noticed that it happens when I switch from the main screen of the face to the next screen (date + battery %) and then I click the button to return back to main screen. If I don’t return to the main screen and leave it alone to return then it doesn’t happen, or at least not when I was trying.

[zhang965]

Look my s9pp,

[A Former User]

@zhang965 What did support say?