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    None of my sensors are working even after reset Suunto 7

    Scheduled Pinned Locked Moved Suunto 7
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    • E Offline
      eurohiker
      last edited by eurohiker

      My barometre isn’t working. All my hikes say 0 elevation/decline

      My heartbeat sensor tiles just shows “measuring heartbeat” but doesn’t actually record anything.

      After I got my watch back the step counter was the only thing that worked but after a reset to fix the other 2 things, listed above, it stopped working.

      Is there any solution that you guys have found? I recently moved back to Canada and the difference between the service in Europe vs Canada is night and day. I would like to avoid sending it back if possible, hoping it’s just a software issue.

      Phone: S22 Ultra, Android 12
      Watch: Suunto 7
      Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

      E 1 Reply Last reply Reply Quote 0
      • E Offline
        eurohiker @eurohiker
        last edited by eurohiker

        @eurohiker i reset the watch again, now the suunto app doesn’t work at all

        Phone: S22 Ultra, Android 12
        Watch: Suunto 7
        Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

        sartoricS 1 Reply Last reply Reply Quote 0
        • sartoricS Offline
          sartoric Moderator @eurohiker
          last edited by

          @eurohiker
          Could be something related to WearOs … I would contact support again and maybe google to

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

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