Unable to pair watch

[ActiveJiggy]

Since getting a new phone and updating the watch firmware recently I have been unable to pair it to the app.

It doesn’t pair with the app and the watch isn’t listed in the Bluetooth devices.

Are there any ways to fix this?

Power saving mode off
Airplane mode off
Discovery on

[freeheeler]

@ActiveJiggy
did you “forget” SA from the watch when switching to the new phone?
connectivity, paired devices, mobile app -> forget

[ActiveJiggy]

@freeheeler Thanks, that worked!

I think it would be a good idea to add a note about it here:

https://www.suunto.com/en-gb/Support/faq-articles/suunto-app/why-cant-i-pair-my-suunto-3-5-9-or-spartan-watch-to-the-suunto-app-ios/

And say this is needed when getting a new phone, etc.

[freeheeler]

@ActiveJiggy
it’s already there