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    Software update 2.23.20 (All S watches except S9 Peak Pro)

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    • zhang965Z Offline
      zhang965 @helgonet12
      last edited by

      @helgonet12 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

      So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

      Please be patient, you know they used about 1 year to fixe the lag from beginning of the activity …
      The resources bug will soonly fixed in next years.

      Winners Wear Winners

      helgonet12H 1 Reply Last reply Reply Quote 0
      • helgonet12H Offline
        helgonet12 @DMytro
        last edited by

        @DMytro I must have missed that. Thank you for the info. 😀

        1 Reply Last reply Reply Quote 0
        • helgonet12H Offline
          helgonet12 @zhang965
          last edited by

          @zhang965 patience is a virtue 😀

          1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @helgonet12
            last edited by

            @helgonet12 to be honest I thought this was fixed. At least in all new OHR watches.

            I dont have a baro to test this but maybe some else could

            My s9p and s9pp do not have this issue anymore

            Community Manager / Admin @Suunto
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            freeheelerF 1 Reply Last reply Reply Quote 2
            • freeheelerF Offline
              freeheeler @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos
              I can observe it.
              two dummy activities just before didn’t let resources drop to 0. maybe they were too short or it’s already not “morning” anymore.
              I’ll keep an eye on it.

              living sideways

              helgonet12H 1 Reply Last reply Reply Quote 0
              • helgonet12H Offline
                helgonet12 @freeheeler
                last edited by

                @Dimitrios-Kanellopoulos This is from last Saturday using walk activity. No external heart rate strap. I have tried with strap before with same result. IMG_0863.PNG

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @helgonet12
                  last edited by

                  @helgonet12
                  might be also related to the max and rest HR settings. I would double check that
                  my resources are realistic after today’s 40mins commute

                  living sideways

                  helgonet12H 1 Reply Last reply Reply Quote 0
                  • helgonet12H Offline
                    helgonet12 @freeheeler
                    last edited by helgonet12

                    @freeheeler it could be, I have tried to change them before but with same results. I have not tried with latest firmware though. Max is set to 190 and min to 51. I have also had a s9peak with same result on the before firmware

                    freeheelerF 1 Reply Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @helgonet12
                      last edited by

                      @helgonet12
                      rest HR is relevant as I understand. If I recall correctly min HR +10 is the rough rule of thumb for rest HR. maybe adjust it and observe the behavior ✊

                      living sideways

                      1 Reply Last reply Reply Quote 2
                      • TieutieuT Offline
                        Tieutieu Platinum Member @Tieutieu
                        last edited by Tieutieu

                        @Tieutieu said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                        @freeheeler ok thanks. (have edited my post…was thinking “soft” but wrote "hard) :

                        EDIT : soft reset worked, no more issue.

                        I have replied a bit too fast : after the soft reset, safe app was ok, but I can’t select climb for now…

                        I will try to remove both apps, then make another soft reset, and add the apps again…we’ll see if it solves the issue.
                        EDIT : it worked ! 😌

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        K 1 Reply Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @DMytro
                          last edited by

                          @DMytro
                          today I’ve received the message 😉
                          Screenshot_20221207-175626.png

                          living sideways

                          DMytroD 1 Reply Last reply Reply Quote 1
                          • DMytroD Offline
                            DMytro @freeheeler
                            last edited by

                            @freeheeler nothing yet for me

                            1 Reply Last reply Reply Quote 1
                            • Ivan VasilevI Offline
                              Ivan Vasilev Bronze Member
                              last edited by

                              Around the world in one hour with S9 Baro 🙂 Today I ran into a funny bug while exercising:

                              s9baro_bug.png

                              I managed to walk halfway around the world in a little less than an hour. Thus, I was narrowly beaten by the international space station, which makes a full orbit in around 90 minutes 🙂
                              A bit more detail - I had a normal exercise up until 8 kilometers, after which I saw the distance field showing empty value (–). Additionally, the lap counter (one lap is 1km) started showing 1km, instead of 9km as it should have. Then, I stopped the exercise to see what is going on. You can see the saved exercise in the screenshot above. I’m using the latest firmware 2.23.20. All other fields (calories, steps, ascent/descent) seem normal.
                              To be honest, I find this funny, rather than annoying 🙂 I have around 1000 exercises on this watch and only 2 or 3 ever got any issues. I’m actually looking forward to buying S9PP

                              freeheelerF zhang965Z 2 Replies Last reply Reply Quote 4
                              • freeheelerF Offline
                                freeheeler @Ivan Vasilev
                                last edited by freeheeler

                                @Ivan-Vasilev
                                nice 😉
                                you came further than me last summer! I made it from Switzerland almost to the Atlantic in Frace… straight line, same as yours.
                                Very rare bug. You can adjust your total distance in the activity, maybe restart the watch and I think it’s safe to say that it will not happen any time soon. not guaranteed, but relatively sure about it

                                edit: nice decision, the pro is a very nice piece!

                                living sideways

                                1 Reply Last reply Reply Quote 2
                                • zhang965Z Offline
                                  zhang965 @Ivan Vasilev
                                  last edited by

                                  @Ivan-Vasilev said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                  Around the world in one hour with S9 Baro 🙂 Today I ran into a funny bug while exercising:

                                  s9baro_bug.png

                                  I managed to walk halfway around the world in a little less than an hour. Thus, I was narrowly beaten by the international space station, which makes a full orbit in around 90 minutes 🙂
                                  A bit more detail - I had a normal exercise up until 8 kilometers, after which I saw the distance field showing empty value (–). Additionally, the lap counter (one lap is 1km) started showing 1km, instead of 9km as it should have. Then, I stopped the exercise to see what is going on. You can see the saved exercise in the screenshot above. I’m using the latest firmware 2.23.20. All other fields (calories, steps, ascent/descent) seem normal.
                                  To be honest, I find this funny, rather than annoying 🙂 I have around 1000 exercises on this watch and only 2 or 3 ever got any issues. I’m actually looking forward to buying S9PP

                                  You are not alone, I already saw a couple of report on Facebook Suunto group,

                                  Winners Wear Winners

                                  1 Reply Last reply Reply Quote 1
                                  • Pierre LP Offline
                                    Pierre L Bronze Member
                                    last edited by

                                    Hello
                                    My watch still doesn’t ask me to update even though I have firware 2.20.30
                                    Is this normal, should I keep waiting?
                                    Thank you

                                    zhang965Z 1 Reply Last reply Reply Quote 0
                                    • zhang965Z Offline
                                      zhang965 @Pierre L
                                      last edited by

                                      @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                      Hello
                                      My watch still doesn’t ask me to update even though I have firware 2.20.30
                                      Is this normal, should I keep waiting?
                                      Thank you

                                      go to your Suuntoapp to check and download the firmware, then go to your watch setting ->general->software update
                                      Update now

                                      Winners Wear Winners

                                      Pierre LP 1 Reply Last reply Reply Quote 0
                                      • Pierre LP Offline
                                        Pierre L Bronze Member @zhang965
                                        last edited by

                                        @zhang965
                                        Hi How can I download the firmware through the SuuntoApp ? there is no option for that
                                        And in the watch there is no menu about software update either.
                                        I am la little bit lost here

                                        surfboomerangS EgikaE zhang965Z 3 Replies Last reply Reply Quote 0
                                        • surfboomerangS Offline
                                          surfboomerang @Pierre L
                                          last edited by

                                          @Pierre-L In the watch go to “Settings -> General -> Software update”

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          Pierre LP 2 Replies Last reply Reply Quote 0
                                          • EgikaE Offline
                                            Egika Platinum Member @Pierre L
                                            last edited by Egika

                                            @Pierre-L In app (iOS): watch symbol in top left corner.
                                            -> wait for sync to finish -> gear-symbol in top right corner -> watch update

                                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                            Race S All Black - TI Canary - Titanium Courtney

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