[Watch] Text cut in some views

Dimitrios Kanellopoulos

@derek-lee said in [Watch] Text cut in some views:

@solid_dd

I totally agree, its subjective. On one hand Suunto can build trust with its current users with communicating delays and roadmaps, but on the other hand, their reputation will take a hit when they don’t deliver or when they have to delay updates. The plan I think they’re taking now is much safer which is to not release things until they’re done and to not provide information about it.

You have not seen how it was on Nov 2016.

Let me say some history:

A promised update was to come in late Nov, start Dec. It would include a GPS fix for some offset in specific areas due to the Sirfstar GPS provider.

Unfortunately, the provider was lazy and stalled it. In short, it took longer.

You should have seen what people were saying in the forums.

I will quote one that I recall:

Long_HAUL was the user from the forum WatchUSeek.

Spartan is abandoned. Do not buy the watch. Return it.

Why because time (the most precious currency atm) was not enough and a circular blame game happened.

jthomi

@dimitrios-kanellopoulos @Derek-Lee @solid_dd

Just look at the Suunto Facebook page or twitter when any problems occurs with firmware, or a broken strap or downtime on Movescount. People go berserk, the communication about problems is way out of line most of the time, people get offensive because they can’t download a move they made right now, at the moment. And maybe have to wait a few hours. Which is really no big deal. Its ridiculous.

Brad_Olwin

@dimitrios-kanellopoulos said in [Watch] Text cut in some views:

Long_HAUL was the user from the forum WatchUSeek.

Spartan is abandoned. Do not buy the watch. Return it.

This poster eventually left…I had my own conversations with him. Unfortunately too many folks out there like this. I pointed out how my Spartan was working and it was clear what the watch could do. I was banking on what it would do and not disappointed…

leederek12

@jthomi @Dimitrios-Kanellopoulos

Yeah, I don’t know if I’m qualified to say it but there’s always a group of people online that you should just ignore and don’t worry about. Especially with customer complaints, sometimes its just best to try your best and don’t get down about it. @Dimitrios-Kanellopoulos helps everyone and I’m along with others are grateful for everything he does, I think some people just have to step up.

jthomi

You’re absolutely right.

@derek-lee said in [Watch] Text cut in some views:

Yeah, I don’t know if I’m qualified to say it but there’s always a group of people online that you should just ignore and don’t worry about. Especially with customer complaints, sometimes its just best to try your best and don’t get down about it. @Dimitrios-Kanellopoulos helps everyone and I’m along with others are grateful for everything he does, I think some people just have to step up.

leederek12

@sartoric I saw that along with several other jobs that are up at Suunto. Everything seems like a mess, hopefully they sort things out!

Dimitrios Kanellopoulos

@derek-lee I don’t think the position is related to any mess, it’s just people mate. People need to retire go on etc etc.
No company has one person in one position forever, and most of the times the separation is mutual. Would be great if not knowing, for example, the predecessor of the position, not to judge no?

leederek12

@dimitrios-kanellopoulos Yeah haha sorry. I keep choosing the wrong words, I meant to say that there’s a lot of things going on I’m assuming with the Spartan update, app, and the 3 Fitness that it seems like a mess haha. I wouldn’t know if it actually were.

But yeah, I totally agree with people coming and going. It was just a quick assumption that likely isn’t true.

leederek12

@dimitrios-kanellopoulos In some ways I’m glad I didn’t see it, but I used to see it all the time in the iOS jailbreak community. Personally I get really annoyed with all the the people who feel deserving of something, but that might be hypocritical cause I always want something . What do you think we(people) could do to improve this to improve the community?

Jouko Tyni

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