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    S9P gets stuck in the "Saving" screen after finishing a session

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • Mff73M Offline
      Mff73 @surfboomerang
      last edited by

      @surfboomerang
      I was about to say the opposite 🤔: workaround to saving issues was to enable the feeling option 🙄. Or I mixed things?

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      1 Reply Last reply Reply Quote 0
      • L Offline
        Likarnik Bronze Member @surfboomerang
        last edited by Likarnik

        @surfboomerang I use default sport modes, feeling is always on. I had no issues with recording 100km trail run, 380km bike ride etc. So I had no problems recording long activities. Memory had to be overwriten long time ago 🙂

        @Mff73 I think so, feelings on = good 🙂

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        • aroo7A Offline
          aroo7 Bronze Member @Brad_Olwin
          last edited by

          @Brad_Olwin Yes, it was a pro model. I’ve done several hundred workouts with it since October and this happened for the first time (on Saturday). And then the second time on last Monday - a short stretching session. Strange case.

          Lately the writing process has been taking an unbearably long time. A reset did not change anything. I also deleted most of the structured training, but that doesn’t seem to have any effect either. Maybe I should go back to factory settings? I just don’t want to set everything from the beginning.

          I’m a little concerned about all this. Now every time I wonder if the training will be saved or not 😉

          flucaF 1 Reply Last reply Reply Quote 0
          • flucaF Offline
            fluca Silver Members @aroo7
            last edited by

            @aroo7 Same here, happened Yesterday for the second time after a routine 55’ minute run. Had to reset and lost activity.

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @fluca
              last edited by

              @fluca very strange, can we get a description of what happened? Things like teh sport mode, if using external sensors (and which), feelings enabled or not, other options.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              flucaF 1 Reply Last reply Reply Quote 0
              • flucaF Offline
                fluca Silver Members @isazi
                last edited by

                @isazi Of course. I have used a custom running sport mode. Used a POLAR H10 as external HR monitor.
                Feeling was on. I am not 100% sure but I remember I logged it as ‘good’. After that tried to move on and saving but the display was stuck on saving mode. I waited approx. 20 minutes then I reset the watch by long pressing top right button.

                1 Reply Last reply Reply Quote 1
                • L Offline
                  Likarnik Bronze Member
                  last edited by Likarnik

                  Suunto guys, any news here, maybe what is causing this? I don’t expect a fix in a week, just to know if it is something we can do or is it completely random. Do you recommend doing factory reset before big race to reduce possibility of this happening?

                  L 1 Reply Last reply Reply Quote 1
                  • L Offline
                    Likarnik Bronze Member @Likarnik
                    last edited by Likarnik

                    So, are chances of stuck in saving screen lower after factory reset? I have 30h-35h activity at weekend and I would like to have it saved… No more stuck after two in 4 days a month ago…

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                    • jasoncJ Offline
                      jasonc
                      last edited by

                      My S9PP was getting progressively slower. The UI, starting and ending an exercise. It got to the point where it was hanging on the Saving screen. I performed a factory reset and now the watch is like day 1. Frustrating but solved the issue - for now.

                      Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

                      zhang965Z L EfejotaE 3 Replies Last reply Reply Quote 0
                      • zhang965Z Offline
                        zhang965 @jasonc
                        last edited by

                        @jasoncuddy said in S9P gets stuck in the “Saving” screen after finishing a session:

                        My S9PP was getting progressively slower. The UI, starting and ending an exercise. It got to the point where it was hanging on the Saving screen. I performed a factory reset and now the watch is like day 1. Frustrating but solved the issue - for now.

                        Yes my s9pp 's gps gets worse and worse.

                        I had the same experience with S9B/p/pp

                        Winners Wear Winners

                        1 Reply Last reply Reply Quote -1
                        • L Offline
                          Likarnik Bronze Member @jasonc
                          last edited by

                          @jasoncuddy thanks for your input, I just took photos of all settings and I am currently reseting the watch.

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                          • jthomiJ Offline
                            jthomi
                            last edited by

                            Having the same issue, ending an activity and S9PP stuck on saving screen, only a soft reset waked her up. Had the same issue with my Sparten Sport and was hoping the new one wouldn’t have that. 😞 Also saving on my S9PP takes longer than usual, everything seems to work fine. But still, I was hoping to get rid of this error with the S9PP

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                            • EfejotaE Offline
                              Efejota Bronze Member @jasonc
                              last edited by

                              @jasoncuddy The problem with that is the lack of a back-up of the personalized sports/screens in the app. You need to create them againg, a pain in the…
                              J

                              zhang965Z jasoncJ 2 Replies Last reply Reply Quote 1
                              • zhang965Z Offline
                                zhang965 @Efejota
                                last edited by

                                @Efejota said in S9P gets stuck in the “Saving” screen after finishing a session:

                                jasoncuddy The problem with that is the lack of a back-up of the personalized sports/screens in the app. You need to create them againg, a pain in the…
                                J

                                It’s why I only use default sport mode now, I’m ready to reset my watch any moment

                                Winners Wear Winners

                                1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator
                                  last edited by

                                  A new firmware should come soon, if we trust the rumors. Let’s see if it’s better and if not send logs and we can report it to Suunto.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 1
                                  • jasoncJ Offline
                                    jasonc @Efejota
                                    last edited by

                                    @Efejota Yes, I agree.

                                    Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

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