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    Suunto app and Ambit 2 not synching

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    • S Offline
      strutt
      last edited by

      Ambit 2 and suunto app issue. I have been trying to resolve this issue on the chat line but with no success.

      Until yesterday on my Mac computer with the Monterey operating system activities were syncing correctly but as from yesterday nothing transfers although the Suunto link app says that it has.

      The only way I was able to transfer my activities across was using an old Mac with the El Capitan operating system which then synched activities correctly.

      This appears to be a Suunto app software issue. Has anyone else had the same problem or found a solution?

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @strutt
        last edited by

        @strutt
        There was an issue with suunto cloud yesterday.
        Did you try to sync today ?

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        S 1 Reply Last reply Reply Quote 0
        • S Offline
          strutt @sartoric
          last edited by

          @sartoric Yes. It worked but only on my old Mac computer, not on my new Mac.

          sartoricS 1 Reply Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @strutt
            last edited by sartoric

            @strutt
            I guess you should contact support again, just to double check, but in case let’s ping @pavel-samokha, maybe he can help

            Did you already try reinstalling SuuntoLink ?

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            1 Reply Last reply Reply Quote 0
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