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    Suunto 7 - sleep not synching to suunto app

    Scheduled Pinned Locked Moved Suunto 7
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    • Alexx KxxxA Offline
      Alexx Kxxx
      last edited by

      Hi everyone,

      since about two weeks, my recorded sleep from my suunto 7 watch does not synch to the suunto app on my phone at all, or with wrong date / time / sleep duration. (I have an entry for sleep for date 18 Sept 2062?!). I have already deleted and newly installed the app, checked if both my watch and smartphone app have the latest update… but nothing nothing helped. On the watch, i see all entries correctly, only in the IOS app i have the problems.

      Does anyone face the same problem? Or know how to fix the issue?

      Thanks,
      BR Alex

      O AO 1 Reply Last reply Reply Quote 1
      • O AO Offline
        O A @Alexx Kxxx
        last edited by

        @Alexx-Kxxx Me too

        J 1 Reply Last reply Reply Quote 0
        • J Offline
          jp4321 @O A
          last edited by

          @O-A I just had the same issue. Uninstalling and reinstalling the Suunto App resolved the problem.

          1 Reply Last reply Reply Quote 2
          • quattrojamesQ Offline
            quattrojames
            last edited by

            I’ve also just had to this, sorted the problem so thank you.

            I’ve also noticed the last few nights that my watch has been losing 25-30% battery overnight rather than the more usual 8-10% so I’m hoping that this will help that issue too.

            Suunto Race
            Pixel 6 pro

            KajkomK 1 Reply Last reply Reply Quote 0
            • KajkomK Offline
              Kajkom @quattrojames
              last edited by

              @James-Howes in my suunto 7 i also noticed higher battery consumption while sleeping.
              I didn’t change any settings in the watch itself, I don’t know what’s going on …???

              1 Reply Last reply Reply Quote 1
              • J Offline
                judnoe
                last edited by judnoe

                Good afternoon. I also have excessive battery consumption for 2 days. Looking at the consumption of the battery in the mobile, I see that the wear application has increased the %.
                I have also not changed any settings, nor installed anything new.

                1 Reply Last reply Reply Quote 1
                • quattrojamesQ Offline
                  quattrojames
                  last edited by

                  I’m glad it’s not just me then!

                  I’ll keep my eye on it for a few days now I’ve re-installed the app in case there’s any conceivable link between the two and if it doesn’t improve I’ll try the battery test and report it to Suunto 👍

                  Suunto Race
                  Pixel 6 pro

                  KajkomK 1 Reply Last reply Reply Quote 1
                  • KajkomK Offline
                    Kajkom @quattrojames
                    last edited by

                    @James-Howes
                    Gentlemen, how long have you had your watches because I have mine for over 2 years?

                    quattrojamesQ 1 Reply Last reply Reply Quote 0
                    • K Offline
                      Kramble
                      last edited by

                      I had this issue to, it is caused by the last update of wear os.
                      To solve it uninstall the last update.

                      Ambit 3 peak saphir
                      Spartan Ultra (sold)
                      S7 graphite copper
                      S9 peak all black
                      Vertical titanium green forest
                      Wings

                      K J 2 Replies Last reply Reply Quote 0
                      • K Offline
                        Kramble @Kramble
                        last edited by

                        Maybe a new thread with this issue could be usefull.

                        Ambit 3 peak saphir
                        Spartan Ultra (sold)
                        S7 graphite copper
                        S9 peak all black
                        Vertical titanium green forest
                        Wings

                        1 Reply Last reply Reply Quote 0
                        • quattrojamesQ Offline
                          quattrojames @Kajkom
                          last edited by

                          @Kajkom Mines just over a year old.

                          @Kramble said in Suunto 7 - sleep not synching to suunto app:

                          I had this issue to, it is caused by the last update of wear os.
                          To solve it uninstall the last update.

                          How do you know this please?

                          Mine was no better last night, it’s turned it into needing the watch to be topped up in the morning which is far from ideal!

                          Suunto Race
                          Pixel 6 pro

                          K 1 Reply Last reply Reply Quote 0
                          • K Offline
                            Kramble @quattrojames
                            last edited by

                            @James-Howes Check your battery stats on your mobile on wear os. If the wear os app from your watch is first on battery consumption, it’s not normal and it comes from the last update.

                            Ambit 3 peak saphir
                            Spartan Ultra (sold)
                            S7 graphite copper
                            S9 peak all black
                            Vertical titanium green forest
                            Wings

                            quattrojamesQ 1 Reply Last reply Reply Quote 0
                            • quattrojamesQ Offline
                              quattrojames @Kramble
                              last edited by

                              @Kramble said in Suunto 7 - sleep not synching to suunto app:

                              @James-Howes Check your battery stats on your mobile on wear os. If the wear os app from your watch is first on battery consumption, it’s not normal and it comes from the last update.

                              Indeed, mine came off charge at 0830 this morning and its almost 1400 now and it’s at 69% (which is probably fairly typical) - Wear OS is showing as 8%. I don’t know what it was before though?

                              How does one go about uninstalling the last Wear update?

                              Suunto Race
                              Pixel 6 pro

                              K 1 Reply Last reply Reply Quote 0
                              • K Offline
                                Kramble @quattrojames
                                last edited by Kramble

                                @James-Howes ! Android system should be first, wear os is usually just some percents.

                                Ambit 3 peak saphir
                                Spartan Ultra (sold)
                                S7 graphite copper
                                S9 peak all black
                                Vertical titanium green forest
                                Wings

                                1 Reply Last reply Reply Quote 0
                                • quattrojamesQ quattrojames referenced this topic on
                                • J Offline
                                  Justin 0 @Kramble
                                  last edited by

                                  @Kramble How can you uninstall the latest update of wear os?

                                  quattrojamesQ 1 Reply Last reply Reply Quote 0
                                  • quattrojamesQ Offline
                                    quattrojames @Justin 0
                                    last edited by

                                    @Justin-0 Not sure if there is a better way, but if you go into Play Store on the watch it allows you to search for WearOS and uninstall it. The watch then appears to default to the previous version of 2.46.0.365 vs the version of 2.59.0.471 my watch was previously showing.

                                    Suunto Race
                                    Pixel 6 pro

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