Alarm during sleeping hours ?

[thanasis]

Hello . It is seems to me that there is something wrong with the functionality of the alarm .

During the sleeping hours (when the watch enters DND mode automatically should you select so) the alarm is not activated

I believe this is not the desired functionality because as a user it is more possible that I would like the alarm to wake me up , which can happen at an time , especially when you set “once” , meaning this is a specific time-event requiring me to wake up

As of now this is not working correctly , at least to my understanding

[Brad_Olwin]

@thanasis The alarm does work during auto-DND with sleep.

[isazi]

Works for me also, DND is enabled all nights and my alarms always work.

[thanasis]

@isazi interesting … it’s not working in my case . Are you sure the alarm is set on a time within the sleeping hours ??

[freeheeler]

@thanasis
I’ve tried with an alarm time within DND, not specific sleeping hours. I don’t use them because my phone is always in flight mode at night.
How does it work for you when you try to replicate? Sometimes it’s easy to miss the sound and vibration… Or are you sure it never works at all?

[thanasis]

@freeheeler hi !
I set a sleeping hours of 23:30-07:05 and set an alarm for “once” at 06:30

I have tones on the alarm but it didn’t ring . I was already awake though. This is the 3rd time I noticed . When the alarm is after the sleeping hours it is working fine

[freeheeler]

@thanasis
I’ll set it up the same way and try to replicate. I’ll keep you posted

[isazi]

@thanasis my auto DnD is set between 23 and 8 every day, and every time I need the alarm is before that (otherwise I use my home alarm). Last time I used it is this morning, and it woke me up.

[thanasis]

@isazi I am resetting the figures as mentioned and I will replicate it

I cannot understand if there is something wrong with it at my end but I really cannot figure this out

[Brad_Olwin]

@thanasis said in Alarm during sleeping hours ?:

@isazi interesting … it’s not working in my case . Are you sure the alarm is set on a time within the sleeping hours ??

Mine is. Are you setting auto-DND or manually enabling DND? My sleep hours are set from 10pm to 6:30 am and this morning I set an alarm for 5:30 am.it worked fine.

[Brad_Olwin]

@thanasis I would set vibration too! The tones are not loud…

[freeheeler]

@thanasis
good morning, just woke up by the alarm while auto DND was still active

[thanasis]

@freeheeler @Brad_Olwin @isazi thank you all

I will reset my settings and try this again. Today it didn’t ring either

[thanasis]

Hello again,

after resetting the watch’s settings , it worked.

i still feel thought that there is something causing this instability, but since it is fixed I am happy with it

[freeheeler]

@thanasis
please observe it and report immediately if it should happen again. You can then also contribute in sending logs.
but let’s hope it’s solved

[thanasis]

Bringing back this topic …
Last night I left my S9p next to my bed with the alarm to ring at 06:59. The watch apparently went into sleep or something and the alarm rang when I picked it up at 07:51 (completely random time ) and not in time

Please note that I have disabled the HR readings and the DND and sleeping hours

Does anyone have the same or it’s just my watch with that issue ?

Thanks

[Dimitrios Kanellopoulos]

@thanasis I am reporting this and asking.

[thanasis]

@Dimitrios-Kanellopoulos thanks Dimitri

[MdzOtt]

@freeheeler a silly question: how do you enable “auto DnD” (as opposed to a “manual DnD” mode)?

[Egika]

@MdzOtt it is in the sleep settings

[Dimitrios Kanellopoulos]

@thanasis could you please send logs if you can repro this ? I tried with no luck. Reported though and team asked for log s

[thanasis]

@Dimitrios-Kanellopoulos Sure!
i will try to reproduce it tonight

I think the case is:

1. Disable HR & sleep tracking on the watch
2. Leave the watch in location where it stays idle (should not get any movement to enter this “low power mode”).
3. Leave your mobile without Bluetooth or out of range of the watch
4. Set an alarm for “Once” in X hours
5. Be patient

I will send the logs tomorrow morning

[Dimitrios Kanellopoulos]

@thanasis thank you very much

[thanasis]

@Dimitrios-Kanellopoulos said in Alarm during sleeping hours ?:

@thanasis thank you very much

Hi @Dimitrios-Kanellopoulos

I just Reproduced it as stated

Logs sent just 2min ago
Thanks

Ps sent them 2 times , because the alarm rang after sending the first log set so I resent them right after again

[Dimitrios Kanellopoulos]

@thanasis thank you