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    Sports Tracker loose profile settings (and cannot be set in Suunto App)

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • ? Offline
      A Former User
      last edited by

      Hi,
      i now changed my birth date several times and it gets lost everytime again. Just the year is right, but it always switches back to “1. January”.
      And this setting cannot be done in the Suunto App, just on the Sports-Tracker-Website.
      Was just wondering why the Apps makes me older than i am and i found then out.

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      • S Offline
        Shrek3k
        last edited by

        🤔… you are right … it changes … thought I only saw it wrong in the App, but it is the same on the website.

        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
        OS - Android 15/Pixel Pro 7

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        • sartoricS Offline
          sartoric Moderator
          last edited by

          This bug was already reported

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

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          • ? Offline
            A Former User
            last edited by

            ok, then we will see when it’s fixed…
            bug of App or bug of the Website? Because i/we can just change it on the website…
            just age is shown in the app based on this birth date.

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            • sartoricS Offline
              sartoric Moderator
              last edited by sartoric

              I don’t know the issue details, but there are 2 different problems

              • age increased by 1 year
              • 1st Jan as birthday

              The second one it’s probably related to the fact that the app should get personal data from the watch, where you can’t set birthday (just year).
              Sometimes the data cannot be set from the app (greyed out) sometimes it open the data selector and 1st Jan is shown.

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Birth date or age is set only via the watch. if you set it atm via ST then it will create problems.

                (But there are already problems since the watch only has birthyear)

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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