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    Auto-end activity and partial save

    Scheduled Pinned Locked Moved Suunto 5
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    • Francesco PaganoF Offline
      Francesco Pagano Silver Members Bronze Member
      last edited by

      I’m a new Suunto user, I got a Suunto 5 exactly one month ago.
      Three of my activities were only partly saved (ie ascent/descent data showed 0) when I had only paused my activity and the watch decided to end it a few seconds later. In one instance it even showed the charging cable icon which you see when you turn it on the first time, despite having over 50% of charge. Had I been out of home and willing to continue training, I would have no chance due to this problem.
      Is anyone else experiencing the same?
      I have immediately updated the firmware before the first use so it’s 2.19.42
      Thanks!

      S9PP
      S5

      freeheelerF isaziI 2 Replies Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Francesco Pagano
        last edited by

        @francesco-pagano
        you can try to recharge your watch completely and when it’s full, do a restart (12s right upper button). then observe if it happens again and also check the behavior of the battery percentage info occasionally.
        maybe it is/was not correctly calibrated.
        if it happens again I would recommend getting in touch with Suunto support ✊

        living sideways

        1 Reply Last reply Reply Quote 1
        • isaziI Online
          isazi Moderator @Francesco Pagano
          last edited by

          @francesco-pagano there is something wrong with your watch, if I was you I would contact support.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 2
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