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    Bug: Sleep oxygen, no measurement = 100% in report

    Scheduled Pinned Locked Moved Suunto 9 Peak
    19 Posts 6 Posters 993 Views 5 Watching
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    • D Offline
      dominick
      last edited by

      Hi, my 9 peak had a lot of issues with the oxygen measurement and it turned out when it cannot measure it it will be listed as 100% in the day view and the week/month report. Are there other users that experience the same?

      Together with Suunto support we noticed this but they didnt receive other reports and therefore wont investigate.

      Brad_OlwinB isaziI 2 Replies Last reply Reply Quote 0
      • EfejotaE Offline
        Efejota Bronze Member
        last edited by

        How did you know that it could not measure the SPO2?

        1 Reply Last reply Reply Quote 1
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @dominick
          last edited by Brad_Olwin

          @dominick It automatically measures during sleep and reports the value in your daily/week/month report. When I do not wear the watch to sleep there is no spO2 measurement.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          D 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @dominick
            last edited by

            @dominick you do not see the actual measurements at night, only one value in the sleep section. This is by design, not a bug.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              dominick @isazi
              last edited by

              @isazi When there is no measurement it automatically goes to 100%, I had several nights whereby I didnt wear the watch and it still captured 100% blood oxygen.

              isaziI 1 Reply Last reply Reply Quote 1
              • D Offline
                dominick @Brad_Olwin
                last edited by

                @brad_olwin In my app it does show it as 100% so there is something causing this. I am using ios and the latest version (no beta).

                1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @dominick
                  last edited by

                  @dominick oh right, wait a few more weeks for that 🙂

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator
                    last edited by

                    Sorry you did not specify in the first post that you are not wearing the watch, now it is all clear. This should be fixed soon, but the problem is not that the watch is not getting any measurement and says 100%, it is that is measuring signal from a surface that is not your wrist.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    D 1 Reply Last reply Reply Quote 0
                    • D Offline
                      dominick @isazi
                      last edited by

                      @isazi Ah oke, any eta on the update?

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @dominick
                        last edited by

                        @dominick not that I can share, but third parties are hinting at something.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @isazi
                          last edited by

                          @isazi doubt it is fixed. I have ‘blood oxygen’ measurement turned off (after having on 2 nights to test), but reports keep consistently reporting 100% after being turned off.

                          renton82R isaziI 2 Replies Last reply Reply Quote 0
                          • renton82R Offline
                            renton82 Platinum Member @Guest
                            last edited by

                            @twekkel I have reported it soon after Peak Pro launch.

                            1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @Guest
                              last edited by

                              @twekkel so with sleep tracking enabled and SpO2 disabled you get measurements? Can you spot the red lights on if you check the watch? I could report this, but there is a new firmware coming to S9PP soon so not sure it’s worth.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              ? 1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @isazi
                                last edited by

                                @isazi indeed sleep tracking is enabled and SpO2 is disabled. Not sure if the red light also shows up during the night, have seen green.

                                Guess that @renton82 is right and it is a reporting error (while actually there isn’t a measurement). Last 7 days I have consistently 100%… while when I did enable SpO2 briefly, it fluctuated 97~99%.

                                I will wait for the new firmware, but it can very well be an issue in reporting/app and not firmware related.

                                isaziI 2 Replies Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @Guest
                                  last edited by

                                  @twekkel if there’s no red lights it can be just an error reporting it. I’ll test it to ight with the new firmware and let you know. Remember me tomorrow 🙂

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 0
                                  • isaziI Offline
                                    isazi Moderator @Guest
                                    last edited by

                                    @twekkel I did enable 24 hours HR, sleep tracking, and disabled SpO2. Went to sleep. Watch detected sleep, and in the morning message it did not show up oxygen level.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User @isazi
                                      last edited by

                                      @isazi calling me a liar? 🙂

                                      Did a soft reset, see if it makes a difference. Else will wait for the firmware update… and even if that doesn’t fix it, it isn’t a big deal.

                                      isaziI 1 Reply Last reply Reply Quote 0
                                      • isaziI Offline
                                        isazi Moderator @Guest
                                        last edited by

                                        @twekkel I’m using the new firmware, so it may be fixed in it.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        ? 1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User @isazi
                                          last edited by

                                          @isazi soft reset solved it

                                          1 Reply Last reply Reply Quote 0
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