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    S9P Black screen

    Scheduled Pinned Locked Moved Suunto 9 Peak
    6 Posts 2 Posters 361 Views
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    • Dušan KovićD Offline
      Dušan Ković
      last edited by

      I went to the gym today and after training I wanted to stop the exercise mode. As soon as I pressed top right button the screen went fully black and after few minutes just normal clock screen appeared. When I synched the watch after this I only had time, max HR i TSS in the recorded exercise. After few minutes a HR graph appeared, but that’s it no additional data. Bug or something else?

      7bae795b-771e-429d-b42c-51e5f1e65208-image.png
      0d3cfcd4-c6b2-45ba-ad6f-0abfb7938b3d-image.png
      b3b14de7-d530-43ec-a7b9-f4b135492626-image.png

      SR
      SA latest beta
      Polar Verity Sense
      Pixel 6

      isaziI 1 Reply Last reply Reply Quote 1
      • isaziI Offline
        isazi Moderator @Dušan Ković
        last edited by

        @dušan-ković the watch crashed. How long ago it did happen? If not long ago, can you send logs and PM me?

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        Dušan KovićD 1 Reply Last reply Reply Quote 0
        • Dušan KovićD Offline
          Dušan Ković @isazi
          last edited by

          @isazi It happened this morning. I’ve sent the logs, crash was almost 12 hours ago.

          SR
          SA latest beta
          Polar Verity Sense
          Pixel 6

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @Dušan Ković
            last edited by

            @dušan-ković did you send the logs 12 hours ago after the crash or now after 12 hours?

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            Dušan KovićD 1 Reply Last reply Reply Quote 0
            • Dušan KovićD Offline
              Dušan Ković @isazi
              last edited by

              @isazi The watch crashed around 10 in the morning, and I’ve sent logs 15 mins ago (around 21:10)

              SR
              SA latest beta
              Polar Verity Sense
              Pixel 6

              isaziI 1 Reply Last reply Reply Quote 1
              • isaziI Offline
                isazi Moderator @Dušan Ković
                last edited by

                @dušan-ković clear, may be too late now. It is better if you send logs just after the event (sync watch and then send logs).

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 1
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