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    Not able to sync one activity to app

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • Kai LiuK Offline
      Kai Liu Bronze Member
      last edited by

      I just finished a downhill ski, the app not able to sync this activity to app. It says 1 activity synced but I can’t find it from the app.

      I tried another sports, it synced. I deleted the dummy sport from app, reinstalled the app, it is syncing two activities but I only find th dummy sport synced.

      I guess some bug prevent my ski activity be synced? Anyway to solve this issue?

      S7, S9P, Vertical Solar / boxing, skiing, hiking, running

      DMytroD 1 Reply Last reply Reply Quote 0
      • DMytroD Offline
        DMytro @Kai Liu
        last edited by

        @kai-liu can you see the activity in the logbook of your watch? Does it contain training details like graphs and other metrics?

        Kai LiuK 2 Replies Last reply Reply Quote 0
        • Kai LiuK Offline
          Kai Liu Bronze Member @DMytro
          last edited by

          @dmytro yes I can see it. It countians graphs like heart rate, speed etc

          S7, S9P, Vertical Solar / boxing, skiing, hiking, running

          DMytroD 1 Reply Last reply Reply Quote 0
          • Kai LiuK Offline
            Kai Liu Bronze Member @DMytro
            last edited by Kai Liu

            @dmytro I am on Android version Suunto App 4.49.0 (beta)

            S7, S9P, Vertical Solar / boxing, skiing, hiking, running

            1 Reply Last reply Reply Quote 0
            • DMytroD Offline
              DMytro @Kai Liu
              last edited by

              @kai-liu ok, good, than the activity is there in the first place!
              Do you have another phone to try it with? I have never encountered something like this maybe someone else can help out.

              Kai LiuK 1 Reply Last reply Reply Quote 0
              • Kai LiuK Offline
                Kai Liu Bronze Member @DMytro
                last edited by

                @dmytro yeah I use my wife’s iphone it synced. So something wrong with the android version I mentioned. Do you know any developer bug report channel?

                S7, S9P, Vertical Solar / boxing, skiing, hiking, running

                Kai LiuK 1 Reply Last reply Reply Quote 0
                • Kai LiuK Offline
                  Kai Liu Bronze Member @Kai Liu
                  last edited by

                  @kai-liu found it

                  https://forum.suunto.com/topic/7405/4-49-x/35

                  S7, S9P, Vertical Solar / boxing, skiing, hiking, running

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