Suunto 7 reboots when in power save mode
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@burgstjo said in Suunto 7 reboots when in power save mode:
@olymay My experince with suunto support was that they did not even properly read my problem report. Turned on the watch, made their standard checks and after a few hours returned it telling me that everything is ok. I suggested to change the watch because I still think that this issue only regards my wathch, but they refused the exchange.
I haven’t needed to send a watch back to Suunto, but my experience with them over the phone was fantastic. They asked me to carry out various checks, send crash reports, and went over and above to help (in the end it could only be fixed by a major system update).
The Suunto checks would be thorough enough to identify any issues/faults with a device. If they have sent it back then it is most likely perfectly fine. Them not wanting to swap a working used device for a brand new one is perfectly reasonable.
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@olymay As I wrote, my experience was totally diffenent. But that’s no problem for me any more. I was able to send the faulty suunto 7 back to amazon and got a refund. At the moment I am a really happy garmin user
