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    24/7 tracking not synced in SA anymore

    Scheduled Pinned Locked Moved Suunto 7
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator @lexterm77
      last edited by

      @lexterm77 contact support

      Vector/T6c/Vertical 2 Ti

      1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @lexterm77
        last edited by

        @lexterm77 I used my S7 today and will track resources and will sleep tonight with the watch and let you know what happens. I switch watches often on the iPhone. I am running alpha SA software, one jump ahead of the betas that are on the forum here. That is one difference. My S7 is running production firmware.

        Vector/T6c/Vertical 2 Ti

        Ander LehenaA lexterm77L 2 Replies Last reply Reply Quote 0
        • Ander LehenaA Offline
          Ander Lehena @Brad_Olwin
          last edited by

          @brad_olwin Is that production firmware one that has not yet been released to other users?

          Suunto 7 All Black
          Iphone SE 2020

          EgikaE Brad_OlwinB 2 Replies Last reply Reply Quote 0
          • EgikaE Offline
            Egika Platinum Member @Ander Lehena
            last edited by

            @ander-lehena Production firmware means this is the firmware everyone else is using, so the public version.

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

            Ander LehenaA 1 Reply Last reply Reply Quote 2
            • Ander LehenaA Offline
              Ander Lehena @Egika
              last edited by

              @egika I was hoping that there would be firmware in testing🥲

              Suunto 7 All Black
              Iphone SE 2020

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              • lexterm77L Offline
                lexterm77 Bronze Member @Brad_Olwin
                last edited by lexterm77

                @brad_olwin

                I will take my spare iPhone and pair it with a spare non titanium S7 that I have on same SA account, eliminate as much as possible before contacting support.

                Edit: My other iPhone and my other S7 device (public release all sw) still does not sync resources or sleep data.

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                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @Ander Lehena
                  last edited by

                  @ander-lehena said in 24/7 tracking not synced in SA anymore:

                  @brad_olwin Is that production firmware one that has not yet been released to other users?

                  No, it is the standard production firmware all you have.

                  Vector/T6c/Vertical 2 Ti

                  1 Reply Last reply Reply Quote 1
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Guest
                    last edited by

                    @walker @lexterm77 This is not working for me or for some other testers either. A bug report is filed with Suunto. This should be a fix to SA as the watch seems fine. I would use the most recent beta apps as that will have a fix before an App Store release. To clarify is this restricted to iOS or is it occurring on Android as well?

                    Vector/T6c/Vertical 2 Ti

                    EgikaE lexterm77L 2 Replies Last reply Reply Quote 1
                    • EgikaE Offline
                      Egika Platinum Member @Brad_Olwin
                      last edited by

                      @brad_olwin as I have the same I have gone back through the iOS betas and found that 2.7.0 (9162) seems to be the last working version

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

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                      • lexterm77L Offline
                        lexterm77 Bronze Member @Brad_Olwin
                        last edited by

                        @brad_olwin said in 24/7 tracking not synced in SA anymore:

                        before an App Store release. To clarify is this restricted to iOS or is it occurring on Android as well?

                        Issue is fixed with new public SA release on iOS.

                        1 Reply Last reply Reply Quote 2

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