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    24/7 tracking not synced in SA anymore

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    • lexterm77L
      lexterm77 Bronze Member @Egika
      last edited by

      @egika said in 24/7 tracking not synced in SA anymore:

      @lexterm77 I had the same with some 2.7.0 beta versions.
      Beta 2.8.0 seems to resolve it

      No betas, all current pub releases. It’s been a week now.

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB
        Brad_Olwin Moderator @lexterm77
        last edited by

        @lexterm77 contact support

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        1 Reply Last reply Reply Quote 0
        • Brad_OlwinB
          Brad_Olwin Moderator @lexterm77
          last edited by

          @lexterm77 I used my S7 today and will track resources and will sleep tonight with the watch and let you know what happens. I switch watches often on the iPhone. I am running alpha SA software, one jump ahead of the betas that are on the forum here. That is one difference. My S7 is running production firmware.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          Ander LehenaA lexterm77L 2 Replies Last reply Reply Quote 0
          • Ander LehenaA
            Ander Lehena @Brad_Olwin
            last edited by

            @brad_olwin Is that production firmware one that has not yet been released to other users?

            Suunto 7 All Black
            Iphone SE 2020

            EgikaE Brad_OlwinB 2 Replies Last reply Reply Quote 0
            • EgikaE
              Egika Platinum Member @Ander Lehena
              last edited by

              @ander-lehena Production firmware means this is the firmware everyone else is using, so the public version.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              Ander LehenaA 1 Reply Last reply Reply Quote 2
              • Ander LehenaA
                Ander Lehena @Egika
                last edited by

                @egika I was hoping that there would be firmware in testing🥲

                Suunto 7 All Black
                Iphone SE 2020

                1 Reply Last reply Reply Quote 0
                • lexterm77L
                  lexterm77 Bronze Member @Brad_Olwin
                  last edited by lexterm77

                  @brad_olwin

                  I will take my spare iPhone and pair it with a spare non titanium S7 that I have on same SA account, eliminate as much as possible before contacting support.

                  Edit: My other iPhone and my other S7 device (public release all sw) still does not sync resources or sleep data.

                  1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB
                    Brad_Olwin Moderator @Ander Lehena
                    last edited by

                    @ander-lehena said in 24/7 tracking not synced in SA anymore:

                    @brad_olwin Is that production firmware one that has not yet been released to other users?

                    No, it is the standard production firmware all you have.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 1
                    • Brad_OlwinB
                      Brad_Olwin Moderator @A Former User
                      last edited by

                      @walker @lexterm77 This is not working for me or for some other testers either. A bug report is filed with Suunto. This should be a fix to SA as the watch seems fine. I would use the most recent beta apps as that will have a fix before an App Store release. To clarify is this restricted to iOS or is it occurring on Android as well?

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      EgikaE lexterm77L 2 Replies Last reply Reply Quote 1
                      • EgikaE
                        Egika Platinum Member @Brad_Olwin
                        last edited by

                        @brad_olwin as I have the same I have gone back through the iOS betas and found that 2.7.0 (9162) seems to be the last working version

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        1 Reply Last reply Reply Quote 0
                        • lexterm77L
                          lexterm77 Bronze Member @Brad_Olwin
                          last edited by

                          @brad_olwin said in 24/7 tracking not synced in SA anymore:

                          before an App Store release. To clarify is this restricted to iOS or is it occurring on Android as well?

                          Issue is fixed with new public SA release on iOS.

                          1 Reply Last reply Reply Quote 2
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