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    S5 2.18.18 crash during workout / no vertical navigation prior

    Scheduled Pinned Locked Moved Suunto 5
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    • Łukasz SzmigielŁ Offline
      Łukasz Szmigiel @Brad_Olwin
      last edited by

      @brad_olwin yes, and galileo - which may also be important as I believe the interface is somewhat slower when using this GNSS. But this may be as well placebo.

      I was unable to reproduce it so far.

      S9PP 2.40.44

      1 Reply Last reply Reply Quote 1
      • Ivan De RasisI Offline
        Ivan De Rasis @Łukasz Szmigiel
        last edited by

        @łukasz-szmigiel Anch’io ho riscontrato gli stessi problemi e deduco siano dovuti all’ultimo aggiornamento eseguito

        Suunto 9 Baro
        Suunto Vertical

        Ivan De RasisI 1 Reply Last reply Reply Quote 1
        • Ivan De RasisI Offline
          Ivan De Rasis @Ivan De Rasis
          last edited by

          @ivan-de-rasis anche perchè il mio Suunto 9 Baro, fino all’ultimo aggiornamento, è sempre andato una scheggia!!!

          Suunto 9 Baro
          Suunto Vertical

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          • inkognitoI Offline
            inkognito Platinum Member
            last edited by

            @Brad_Olwin @Łukasz-Szmigiel @Dimitrios-Kanellopoulos

            I encountered the same with S9 non-baro. I used GPS+Beidou, S+ Burner and media controls. My watch didn’t crash. When I tried to choose different route, the issue remained the same. Sometimes when I was switching between screens, the altitude navigation chart appeared for approximately one second (and looked somehow strange) and then it disappeared.

            no_altitude_nav.jpg

            SV: fingers crossed :D
            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
            Despite some pretty bad luck, I still love Suunto!

            Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 2
            • Łukasz SzmigielŁ Offline
              Łukasz Szmigiel @inkognito
              last edited by

              @inkognito in my case the crash happened when I wanted to switch from navigation to find back. Generally the interface freezes for a moment whenever I do so but this time it froze and then died.

              S9PP 2.40.44

              Ivan De RasisI 1 Reply Last reply Reply Quote 0
              • Ivan De RasisI Offline
                Ivan De Rasis @Łukasz Szmigiel
                last edited by

                @łukasz-szmigiel Ho provato per tre volte consecutive ad accedere al menù Ritorna alla partenza e tutte le volte il mio S9B si è resettato da solo

                Suunto 9 Baro
                Suunto Vertical

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                • Łukasz SzmigielŁ Offline
                  Łukasz Szmigiel
                  last edited by

                  The crash happened again today - same hiking profile, different route, same other settings.

                  Logs from right after the watch booted up after connecting to PC:
                  1229920506550300

                  I was anticipating it as there was no vertical navigation and the watch took like 5 seconds to start after pressing the middle button. So when I was approaching the end of my route, I recorded the video:

                  https://photos.app.goo.gl/maUgWAAk48ZxAcJr7

                  You can see that the watch crashes when switching from route navigation to find back.

                  My settings:
                  1. Screens (hiking):

                  screen_1.png
                  screen_2.png
                  screen_3.png

                  As you can see - there’s plenty of data but I like it this way when I’m hiking. I’m moving slowly so I can switch between the screens when needed. Perhaps it’s crashing because there’s too much to process?

                  2. Watch settings

                  • HR 24/7 enabled
                  • Sleep tracking enabled
                  • Media controls enabled (no music was available during the navigation)
                  • Beep disabled
                  • Vibration enabled
                  • GPS + GLONASS (it was Galileo last time)
                  • Sun ring watch face

                  3. Workout settings

                  • Performance
                  • ~47% battery in the beginning
                  • Polar H10 connected
                  • S+ Burner enabled
                  • Route loaded

                  4. May be important or not

                  • Both last time and today I’ve created the route on location in my car with no internet connectivity - I know it shouldn’t matter as watch <-> SA sync is offline but those are the similarities I remember.
                  • In no more than 5 minutes after the start I already had ascent of ~80m (last time and today) which hardly ever happens with GLONASS - especially if I wait for a while before hitting the start. I don’t remember seeing such discrepancy when the bug doesn’t occur.

                  S9PP 2.40.44

                  isaziI 2 Replies Last reply Reply Quote 1
                  • isaziI Offline
                    isazi Moderator @Łukasz Szmigiel
                    last edited by

                    @łukasz-szmigiel thanks for the logs, I am reporting it.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

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                    • isaziI Offline
                      isazi Moderator @Łukasz Szmigiel
                      last edited by

                      @łukasz-szmigiel well, cannot say much about this but devs may be fixing this, your detailed report was very useful.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                      • Łukasz SzmigielŁ Offline
                        Łukasz Szmigiel @isazi
                        last edited by

                        @isazi thank you. I’m happy that the report was useful! I’ll try the same settings next time without Burner and/or media controls.

                        S9PP 2.40.44

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