S9P dark segment on white screen

Derrick Spafford

A small issue that I’ve seen with ALL white screens on my S9Pti is that the bottom right corner of the screen has a dark segment near the two bottom right buttons. I use a dark screen mostly anyhow, so never really notice it, and functions normally, so not concerned. The only concern I have is if this might be something that becomes a bigger problem later?

I’ve included a photo, but it is tough to see from photo. It’s a pretty big contrast and significant when the light is on.

Btw…S9P is the best running watch I’ve had in my 40+ years as a runner. Love it!

Dimitrios Kanellopoulos

@derrick-spafford drop a question to our support. They can replace that for you

Derrick Spafford

@dimitrios-kanellopoulos Will do. Thanks!

surfboomerang

@derrick-spafford Let me know what the result is.
I also have a very slight dark spot in the same lower right location. On my watch it is barely noticeable and certainly not disturbing, but if Suunto can fix this maybe I’ll contact them also.

btw… I think it’s backlight related. There is no spot to be found if the backlight is off. Is this also the case on your watch?

Derrick Spafford

@dimitrios-kanellopoulos Just noticed there isn’t a contact for support in Canada. What would be the best way to proceed? Thanks.

Derrick Spafford

@surfboomerang said in S9P dark segment on white screen:

@derrick-spafford

btw… I think it’s backlight related. There is no spot to be found if the backlight is off. Is this also the case on your watch?

I still notice a faint dark spot when backlight is off.

Dimitrios Kanellopoulos

@derrick-spafford it was there. Maybe not though chart

Dimitrios Kanellopoulos

Also please take this with a grain of salt.

I said contact support as they know better. It might be ok to have a little black on complete full brightness.

I do have a little so I think it’s ok but support should know better.

Derrick Spafford

@dimitrios-kanellopoulos said in S9P dark segment on white screen:

Also please take this with a grain of salt.

I said contact support as they know better. It might be ok to have a little black on complete full brightness.

I do have a little so I think it’s ok but support should know better.

Ok, noted, thanks. Will check.
I’m not really too concerned as I use mostly dark screen, but just wasn’t sure if it might be something that could affect the functionality of the watch later. thanks.

Richard Thygesen

@derrick-spafford I have the same.

s_roman

@derrick-spafford I also have the same issue. Any news on this topic?