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    Manual Firmware Update

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    • Doug HD Offline
      Doug H
      last edited by

      Does anyone know how to do a manual firmware update? The customer service rep I talked with said I had to send it in to have this done. I do firmware updates as part of my job and feel there should be no reason why I can’t do them on the watch. By the way, my watch simply stopped working (I wasn’t actually wearing it at the time), went black and is now always on the software download screen (down arrow). No resets or assistance from customer server was able to make it boot.

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @Doug H
        last edited by

        @doug-h you can drag and drop the zip containing the firmware in Suuntolink. If you search the forum you’ll find more info. Of course if your watch is bricked I’m not sure this works.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        Doug HD 1 Reply Last reply Reply Quote 0
        • Doug HD Offline
          Doug H @isazi
          last edited by

          @isazi I am unable to find anything relevant to this specific watch and to locate the actual firmware to download. This is the third Suunto watch I’ve had now and they have all had this bug. Perhaps it’s time to change allegiance!

          If you can point me in the direction of the firmware and the procedure, that’d be great.

          ? 1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @Doug H
            last edited by

            @doug-h said in Manual Firmware Update:

            @isazi I am unable to find anything relevant to this specific watch and to locate the actual firmware to download. This is the third Suunto watch I’ve had now and they have all had this bug. Perhaps it’s time to change allegiance!

            If you can point me in the direction of the firmware and the procedure, that’d be great.

            https://forum.suunto.com/topic/6584/firmware-2-16-26/24?_=1627493963004

            Doug HD 2 Replies Last reply Reply Quote 0
            • Doug HD Offline
              Doug H @Guest
              last edited by

              @andré-faria Thanks. I’ve downloaded the firmware. I was expecting release notes but there aren’t any. I’ve read that you just copy the files ‘into’ SuuntoLink but that doesn’t work. How do I force a manual upgrade?

              cosme.costaC 2 Replies Last reply Reply Quote 0
              • cosme.costaC Offline
                cosme.costa @Doug H
                last edited by

                @doug-h said in Manual Firmware Update:

                @andré-faria Thanks. I’ve downloaded the firmware. I was expecting release notes but there aren’t any. I’ve read that you just copy the files ‘into’ SuuntoLink but that doesn’t work. How do I force a manual upgrade?

                You have to drag and drop the zip file with the firmware in the gear icon in Suuntolink whilst the watch is connected of course, do not unzip the file. For the release notes you can go to Suunto’s web page.

                1 Reply Last reply Reply Quote 1
                • cosme.costaC Offline
                  cosme.costa @Doug H
                  last edited by cosme.costa

                  @doug-h make sure you have the correct zip file, S9 baro has different file than the S9 non baro.

                  Doug HD 2 Replies Last reply Reply Quote 0
                  • Doug HD Offline
                    Doug H @cosme.costa
                    last edited by

                    @cosmecosta How will I know if I have the correct firmware? I do not see a place where they are all listed

                    1 Reply Last reply Reply Quote 0
                    • Doug HD Offline
                      Doug H @cosme.costa
                      last edited by

                      @cosmecosta Is there a repository of the various firmware? I have a S9 Baro. I guess it’s already useless to me but it would be nice to have it working for a 4 day alpine trip I leave for tomorrow. I mean, that’s why I bought the watch!

                      1 Reply Last reply Reply Quote 0
                      • Doug HD Offline
                        Doug H @Guest
                        last edited by

                        @andré-faria Is there a repository of the various firmware. I want to ensure I use the S9 Baro one. I’ve downloaded these two but have no idea which watch they are intended to be installed on.

                        https://firmware.geo.movescount.com/production/Ibiza-fw_2.16.26.4056-F.zip
                        https://firmware.geo.movescount.com/production/Lima-fw_2.16.26.4053-F.zip

                        As it stands now, I’ll need to send my watch in but it would be nice to have an operable one for tomorrow when I leave on an alpine trip.

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @Doug H
                          last edited by

                          @doug-h said in Manual Firmware Update:

                          @andré-faria Is there a repository of the various firmware. I want to ensure I use the S9 Baro one. I’ve downloaded these two but have no idea which watch they are intended to be installed on.

                          https://firmware.geo.movescount.com/production/Ibiza-fw_2.16.26.4056-F.zip
                          https://firmware.geo.movescount.com/production/Lima-fw_2.16.26.4053-F.zip

                          As it stands now, I’ll need to send my watch in but it would be nice to have an operable one for tomorrow when I leave on an alpine trip.

                          others may confirm but I think ibiza is S9 Baro.

                          Doug HD surfboomerangS 2 Replies Last reply Reply Quote 1
                          • Doug HD Offline
                            Doug H @Guest
                            last edited by

                            @andré-faria Thanks

                            1 Reply Last reply Reply Quote 0
                            • surfboomerangS Offline
                              surfboomerang @Guest
                              last edited by

                              @andré-faria true

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              ? 1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @surfboomerang
                                last edited by

                                @surfboomerang said in Manual Firmware Update:

                                @andré-faria true

                                So lima is s9 non baro?

                                Doug HD surfboomerangS 2 Replies Last reply Reply Quote 0
                                • Doug HD Offline
                                  Doug H @Guest
                                  last edited by

                                  @andré-faria Thanks to everyone for the comments. It appears I have a brick with a wristband; it’s my third one. Suunto seems to have a systemic problem with their initial code if multiple watches in different models all do the same thing. After a number of years I would have assumed these known issues would have been corrected. My latest firmware crash happened when the watch was being a watch - not even being worn.

                                  In any case, I have tried the ibiza 2.14 and 2.16 firmware releases and neither will install manually. I will be sending the watch in, unfortunately. I do hope there isn’t a charge for service for a known firmware issue but I guess I’ll find out.

                                  P 1 Reply Last reply Reply Quote 0
                                  • P Offline
                                    pikeviewer @Doug H
                                    last edited by pikeviewer

                                    @doug-h Info for those looking for firmware files. Every firmware update that you have received can be found on your computer at

                                    This PC/Users/username/AppData/Roaming/Suntolink

                                    Doug HD 1 Reply Last reply Reply Quote 2
                                    • Doug HD Offline
                                      Doug H @pikeviewer
                                      last edited by

                                      @pikeviewer Thanks

                                      1 Reply Last reply Reply Quote 0
                                      • surfboomerangS Offline
                                        surfboomerang @Guest
                                        last edited by

                                        @andré-faria correct.

                                        @egika said in Backlight:

                                        @tomas5 The Suunto’s all have city’s names internally in development.

                                        ‘Amsterdam’: ‘Suunto Spartan Ultra’,
                                        ‘Brighton’: ‘Suunto Spartan Sport’,
                                        ‘Cairo’: ‘Suunto Spartan WHR’,
                                        ‘Forssa’: ‘Suunto Spartan Trainer’,
                                        ‘Gdansk’: ‘Suunto Spartan WHR Baro’, ‘Suunto Spartan Sport Wrist HR Baro’, ‘Suunto Spartan WHR Baro’,
                                        ‘Helsinki’: ‘Suunto 3 Fitness’,
                                        ‘Ibiza’: Suunto 9 Baro
                                        ‘Lima’: Suunto 9
                                        ‘Monza’: Suunto 5

                                        For Suunto5 you get the 2.10.26 FW like this:
                                        http://firmware.geo.movescount.com/production/Monza-fw_2.10.26.1047-J.zip

                                        and the 2.12.30 version:
                                        http://firmware.geo.movescount.com/production/Monza-fw_2.12.30.1410-J.zip

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                                        • Łukasz SzmigielŁ Offline
                                          Łukasz Szmigiel @surfboomerang
                                          last edited by

                                          @surfboomerang I wasn’t expecting Gdańsk 0_o. I wonder how the names are chosen, random or by some key 😉

                                          S9PP 2.40.44

                                          EgikaE 1 Reply Last reply Reply Quote 0
                                          • Tomas5T Offline
                                            Tomas5
                                            last edited by

                                            If you do hard reset of watch, can be done directly from suunto link, it will download and re-flash correct latest firmware for your device. No need to download it manually.

                                            1 Reply Last reply Reply Quote 1
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