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    Suunto app registration problem

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • gorles82G Offline
      gorles82
      last edited by

      I have seen that, but I don’t get an option to sign up. At least I don’t see one. 😊

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @gorles82
        last edited by sartoric

        @gorles82

        I’m sorry, have you seen what ?
        The linked thread ?

        SVTS - 2.50.28
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 16 - One UI 8.0
        Suunto App Android 6.10.7 beta
        Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

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        • gorles82G Offline
          gorles82
          last edited by

          Yes, the linked thread. But forgot my password does’t work and I get no option to create a new account.

          sartoricS 1 Reply Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @gorles82
            last edited by

            @gorles82

            I don’t want to sound bitter … but … have you read the whole thread ?
            What to do is explained.

            SVTS - 2.50.28
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 16 - One UI 8.0
            Suunto App Android 6.10.7 beta
            Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

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            • gorles82G Offline
              gorles82
              last edited by

              I have read the whole thread, but still don’t get it, sorry. 🙂 So; I open the app and choose continue with email. I write in my e-mail adress and then I’m asked for the password, which I don’t know. My only options are to write in the password, forgot my password (which is not working) and contact support. So, if I understand correctly, there must be an existing account associated with my e-mail, otherwise the app would guide me to create a new one? Should I just try using different e-mail?

              surfboomerangS 1 Reply Last reply Reply Quote 0
              • surfboomerangS Offline
                surfboomerang @gorles82
                last edited by

                @gorles82 Password reset mails aren’t put into your email SPAM folder?

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

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                • gorles82G Offline
                  gorles82
                  last edited by

                  No, I don’t think so. When I registered my watch and changed my password for forum log in, I received e-mails normally.
                  There must be a problem with the app, I guess.

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                  • gorles82G Offline
                    gorles82
                    last edited by

                    I was able to create a new account with different email adress. So I guess I will just use different email.

                    sartoricS 1 Reply Last reply Reply Quote 0
                    • sartoricS Offline
                      sartoric Moderator @gorles82
                      last edited by

                      @gorles82
                      Well, you can contact support too, just to remove the other account or to know if reset was not working.

                      SVTS - 2.50.28
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 16 - One UI 8.0
                      Suunto App Android 6.10.7 beta
                      Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                      1 Reply Last reply Reply Quote 0
                      • gorles82G Offline
                        gorles82
                        last edited by

                        Ok, I will do that when I finish with work. Thank you all for help.

                        1 Reply Last reply Reply Quote 0

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