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    Vast problem with Suunto 9

    Scheduled Pinned Locked Moved Suunto 9
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    • P Offline
      PatrickL
      last edited by PatrickL

      Pals,

      I own a Suunto 9 Ambassador Edition for a few days now. Since today I have the problem that the display is constantly lit but does not show anything. It is still connected via Bluetooth and synchronization via the Suunto app and Suuntolink also works smoothly. So, seems that everything works properly.

      Soft and hard reset do not help. The 9 can be successfully reset to factory settings, but lights still up during and after the update process but does not display anything.

      Any idea? Help is highly appreciated.

      Best,
      Patrick

      ? sartoricS 2 Replies Last reply Reply Quote 0
      • ? Offline
        A Former User @PatrickL
        last edited by

        @patrickl do you have energy saver or do not disturb enable ? Have you check all your setting ?

        1 Reply Last reply Reply Quote 1
        • sartoricS Offline
          sartoric Moderator @PatrickL
          last edited by sartoric

          @patrickl
          So you have an always empty lit screen ?

          I would contact Suunto support

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          1 Reply Last reply Reply Quote 4
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