Suunto 5 stuck on down arrow
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Good Afternoon
Brand new Suunto stuck on down arrow screen.
The watch never initialized or showed anything else except for the above.
I’ve tried resetting by holding the top 2 buttons, and using suuntolink states that a reset is need before doing a firmware update, but this also fails.I’ve read that a firmware downgrade might help, can someone please provide the location of older firmware files.
It’s the monza files I think.I can log a return, but it would a lot cheaper and easier if I can get it working…
Thank you -
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Thank you, I’ve tried that, but it’s still not working.
I’m going to try and let the battery run down, if that doesn’t work I will log a return. -
@johanv Just to be sure, you’re not connecting it to a Windows 7 pc right?
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@surfboomerang. That’s correct, I’ve tried it on a windows 10 and windows 8 machine. Same results. I’m basically having the same problem as this topic.
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@johanv hmmm I see. Too bad no resolution is posted (if it has been resolved). Maybe you can contact @Dave-Papadopolis to see if and how he has resolved it?
Otherwise contact Suunto support.
